Patient Watch - Hospitals - Full Time OnCall

Paladin Security; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in Red Deer is seeking a full-time Patient Watch Officer to provide supportive observation for patients. Candidates must have strong communication skills and the ability to maintain a calm, professional demeanor in healthcare settings. The role offers competitive pay and benefits, including medical and dental insurance. Flexibility for travel within the Red Deer Hub is required.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Must pass a Criminal Background Check.
• Comfortable working in a hospital environment.
• Willingness to travel within the Red Deer Hub.

Responsibilities

• Provide one-on-one monitoring for patients requiring additional support.
• Report changes in patient behavior.
• Communicate effectively with nursing teams.

Skills

Strong communication skills

Interpersonal skills

Ability to stay calm

Attention to detail

Education

High School Diploma / GED

Tools

Valid Class 5 License

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high‑quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Details

Position Type: Full‑Time On‑Call (PW Only)

Wage: $19 / hr (plus $10 / hr on‑call base rate)

Schedule: 7 On / 7 Off - alternating days and nights each rotation

About the Role

Patient Watch Officers provide supportive, continuous observation for patients who require extra monitoring to ensure their safety and well‑being. This role is ideal for individuals who are calm, attentive, professional, and comfortable working in a healthcare environment.

You will work closely with hospital staff and help maintain a safe, respectful, and patient‑focused atmosphere.

Primary Deployment

Red Deer Hub

Locations covered include:

• Red Deer
• Innisfail
• Olds
• Ponoka
• Rimbey
• Lacombe

Your priority will be to work within the Red Deer Hub, and we will make every effort to schedule you in this area.

However, depending on operational needs, you may occasionally be deployed to other locations across the Central Zone. Flexibility is an important part of this role.

Central Zone Coverage

While hub assignments determine where you work most frequently, PW Officers may be assigned anywhere in the Central Zone when required.

Preferred Recruitment Area

Candidates should ideally live in or near Red Deer or within a reasonable distance for reliable response times. If you’re unsure whether your location is suitable, we can confirm with management.

Key Responsibilities

• Provide one‑on‑one monitoring for patients requiring additional support
• Maintain patient safety and report changes in behavior
• Communicate effectively with nursing teams
• Follow all site and privacy protocols
• Complete basic documentation
• Maintain a calm, professional, and compassionate presence

Work Environment

This role takes place in hospital settings and involves working with:

• Patients who may be confused, stressed, or requiring extra support
• A fast‑paced, collaborative healthcare team
• Situations where attentiveness and patience are essential

This role does not involve clinical duties; your focus is observation and support.

On‑Call Expectations

• 7 on / 7 off rotation
• Alternating day and night sets
• Must be available for short‑notice call‑ins
• Weekend and overnight availability required
• Flexibility to support other hub sites when necessary

Requirements

• Strong communication and interpersonal skills
• Ability to stay calm, attentive, and professional
• Comfortable working in a hospital environment
• Willingness to travel within the Red Deer Hub (and occasionally beyond)
• Must pass a Criminal Background Check
• No security license required (PW role)

Education Requirements (All)

High School Diploma / GED

Certification Requirements (All)

Valid Class 5 License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This is a Full‑Time position. Travel is required frequently.