Patient Watch - Hospitals - Full Time OnCall

Paladin Security; Olds; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in Canada is looking for Patient Watch Officers to provide supportive observation for patients in a hospital setting. This full-time on-call role requires strong communication skills and the ability to remain calm under pressure. Ideal candidates will have a high school diploma and a valid Class 5 license. Benefits include medical and dental insurance, paid vacation, and a commitment to inclusivity in the workplace.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Must pass a Criminal Background Check.
• Willingness to travel within the Olds Hub (and occasionally beyond).
• No security license required (PW role).

Responsibilities

• Provide one-on-one monitoring for patients requiring additional support.
• Maintain patient safety and report changes in behaviour or condition.
• Communicate clearly with nursing staff and hospital teams.

Skills

Strong communication and interpersonal skills

Ability to stay calm and focused

Comfortable working in a hospital environment

Education

High School Diploma / GED

Tools

Valid Class 5 License

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Location: Olds Hub (Primary Area)

Position Type: Full-Time On-Call (PW Only)

Wage: $19 / hr (with $10 / hr on-call base rate)

Schedule: 7 On / 7 Off - alternating days and nights each rotation

About the Role

Patient Watch Officers provide supportive, continuous observation for patients who require extra monitoring to ensure their safety and well-being. This role is ideal for individuals who are calm, attentive, professional, and comfortable working within a healthcare environment.

You will work closely with hospital staff and contribute to a safe, respectful, and patient-centered atmosphere.

Primary Deployment

Olds Hub

Primary Deployment Areas

• Olds
• Innisfail
• Didsbury
• Three Hills
• Sundre

Your priority will be to work within the Olds Hub, and we will make every effort to keep you deployed in this area.

However, depending on operational needs, you may be temporarily deployed to other locations across the Central Zone. Flexibility is a key part of this role.

Central Zone Coverage

While hub assignments guide where you will work most often, PW Officers can be scheduled anywhere in the Central Zone if required.

Preferred Recruitment Area

Candidates should ideally live between Olds and Ponoka, including surrounding communities. Wetaskiwin is also acceptable.

If you're unsure about whether your location fits the preferred range, we can confirm with management.

Key Responsibilities

• Provide one-on-one monitoring for patients requiring additional support
• Maintain patient safety and report changes in behaviour or condition
• Communicate clearly with nursing staff and hospital teams
• Follow all site and privacy protocols
• Complete basic documentation as required
• Maintain a professional and compassionate presence

Work Environment

This role takes place in hospital settings and involves working with:

• Patients who may be experiencing stress, confusion, or emotional difficulty
• Individuals requiring extra observation for their safety
• A fast-paced, team-based healthcare environment

The focus is on patience, professionalism, and staying attentive.

On-Call Expectations

• 7 on / 7 off rotation
• Alternating day and night sets
• Must be available for short-notice call-ins
• Overnight and weekend availability is required
• Flexibility to support other sites when necessary

Requirements

• Strong communication and interpersonal skills
• Ability to stay calm and focused
• Comfortable working in a hospital environment
• Willingness to travel within the Olds Hub (and occasionally beyond)
• Must pass a Criminal Background Check
• No security license required (PW role)

Education Requirements

High School Diploma / GED

Certification Requirements

Valid Class 5 License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

Travel is required frequently