Patient Services - Senior Clinical Secretary

NHS Jobs; Grimsby; On-site; CAD 53,000 - 64,000; Full time

Job summary

NHS Jobs is seeking a Senior Clinical Secretary to support patient services and administrative operations within the NHS framework. The role focuses on efficient reception, appointment scheduling, and coordination with clinical teams to ensure smooth patient flow and accurate record handling.

We value a proactive, detail-oriented individual who can manage multiple tasks in a busy environment while maintaining confidentiality and high standards of service for patients and staff alike.

Job description

Patient Services - Senior Clinical Secretary

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well‑being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients.

We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role. We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience. AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process. Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.