Patient Services & Front Desk Specialist

FYidoctors; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading eye care provider in Canada is seeking a Patient Services Specialist to enhance patient experiences at their West Edmonton Mall clinic. This part-time position involves front desk duties, managing appointments, and delivering exceptional customer service. Candidates should have a passion for people, be comfortable with technology, and thrive in a fast-paced environment. Join a dynamic team that values diversity and provides ongoing training opportunities.

Benefits

Competitive wages with quarterly bonuses

Comprehensive benefits package

Ongoing training and development

Qualifications

• Experience in a retail environment is preferred.
• Comfortable in a fast-paced environment.
• Professional and approachable demeanor.

Responsibilities

• Greet patients warmly as they enter.
• Check patients in and out of the office.
• Manage appointment bookings and billing.

Skills

Customer-facing experience

Comfort using technology and computers

Multi-tasking ability

Tools

MS Office Suite

Job description

A leading eye care provider in Canada is seeking a Patient Services Specialist to enhance patient experiences at their West Edmonton Mall clinic. This part-time position involves front desk duties, managing appointments, and delivering exceptional customer service. Candidates should have a passion for people, be comfortable with technology, and thrive in a fast-paced environment. Join a dynamic team that values diversity and provides ongoing training opportunities.