Patient Service Representative, Pain Clinic - 13315

Penn Highlands Healthcare; St. Marys; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Ontario is seeking a Patient Service Representative to manage business office functions and support medical office personnel. The ideal candidate will have a high school diploma and some experience in a physician's office. Responsibilities include scheduling appointments, maintaining records, and providing patient support. Competitive compensation and comprehensive benefits are offered.

Benefits

Competitive compensation

Shift differentials

Referral bonus opportunities

Professional development

Qualifications

• 1-2 years of past physician office experience preferred.
• CPR certification required within the first year of hire.

Responsibilities

• Organize and perform daily business office functions.
• Receive patients and assess their needs.
• Schedule appointments and maintain records.
• Provide clerical support for medical office personnel.

Skills

Typing/computer skills including Microsoft Office

Understanding of regulatory requirements

Education

High school graduate or equivalent

Job description

Overview

$2,000 Sign-On/Retention Bonus for Qualified Candidates

As a Patient Service Representative, you are responsible for organizing and performing all business office functions related to daily operation within the medical practice. Functions include receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services. Carries out all duties to meet patient needs such as scheduling, record maintenance, facilitating orders, answering telephones, retrieving test results, etc. Provides clerical support for medical office personnel.

Responsibilities

• Organize and perform all business office functions related to daily operation within the medical practice.
• Receive patients and assess their needs, directing them to appropriate health care providers and ancillary services.
• Schedule appointments, maintain records, facilitate orders, answer telephones, and retrieve test results.
• Provide clerical support for medical office personnel.

Qualifications

• High school graduate or equivalent required
• 1-2 years of past physician office experience preferred
• Typing/computer skills including Microsoft Office required
• CPR certification from the American Heart Association within the first year of hire in position required
• Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred

What We Offer

• Competitive compensation based on experience
• Shift differentials
• Referral bonus opportunities
• Professional development
• Supportive and experienced peers

Benefits

• Medical, Dental, and Vision offered the first month after start date
• Paid Time Off
• 403(b) retirement plan with company match
• Flex Spending Account
• 25% discount on all services at Penn Highlands Healthcare facilities
• Employee Assistance Program (EAP)
• Health & Wellness programs