Patient Service Associate Executive, Pre-Operative Services

Singapore General Hospital; Outram; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare facility in Nova Scotia is seeking a customer service representative for the Division of Pre-Operative and Admitting Services. This role involves advising patients on their admission process, providing scheduling services, and financial counseling. Ideal candidates will have a diploma, strong customer service skills, and good communication abilities.

Qualifications

• Diploma in any discipline.
• Experience in customer service preferred.
• Good interpersonal and communication skills.

Responsibilities

• Provide frontline customer service for the Division of Pre-Operative and Admitting Services.
• Advise patients on their admission process.
• Provide financial counseling and collect deposits.

Skills

Customer-oriented

Interpersonal skills

Communication skills

Education

Diploma in any discipline

Job description

Responsibilities

You will provide frontline customer service for the Division of Pre-Operative and Admitting Services (POAS). Your role includes providing pre-operative scheduling and coordination services, advising patients on their admission process, providing financial counseling, as well as collecting deposits from patients.

Qualifications

• Diploma in any discipline
• Customer-oriented and preferably with customer service experience
• Team player with good interpersonal and communication skills

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