Patient Service Associate, BC / Vancouver

Inizio Engage; Vancouver; On-site; CAD 50,000 - 60,000; Full time

Job summary

A healthcare service provider in Vancouver is seeking a Patient Service Associate to foster connections with healthcare professionals. This role includes daily visits to support patient care, providing access to medications and education. Ideal candidates should hold a university degree or equivalent experience and possess strong communication skills. The position offers a salary range of $50,000-$60,000 CAD per year, with health benefits starting on day one.

Benefits

Health Benefits starting day 1

Length of Service Awards

Quarterly Star Awards

Yearly Inizio Circle of Excellence Awards

Referral bonus

Qualifications

• Bilingual in English and French required for Quebec-based roles.
• Valid driver's license and access to a personal vehicle.

Responsibilities

• Visit physicians and nurses daily to support patient care.
• Provide access to medication and education.
• Build trusted relationships with healthcare professionals.

Skills

Patient-focused mindset

Strong work ethic

Excellent communication skills

Team collaboration

Dynamic and enthusiastic

Education

University degree or equivalent experience

Tools

Microsoft Office Suite

Excel proficiency

Job description

Position Summary

Inizio Engage Canada is seeking Patient Service Associate to join our team and build meaningful connections with healthcare professionals. This exciting opportunity offers a gateway into the pharmaceutical industry, no prior field experience required. You'll build meaningful connections with healthcare professionals by delivering the medications, knowledge, and support they need to improve patient care.

Key Responsibilities

• Visit physicians and nurses daily to support patient care.
• Provide access to medication, education, and resources that improve outcomes.
• Build trusted relationships with healthcare professionals.
• Represent Inizio's values in a collaborative, team-first environment.

Education & Qualifications

University degree preferred or equivalent experience (required for career progression).

Bilingual in English and French (required for Quebec-based roles).

Core Competencies & Attributes

• Patient-focused and service-oriented mindset.
• Strong work ethic with a winning performance track record.
• Highly organized, independent, and self-motivated.
• Excellent communication and interpersonal skills.
• Charismatic, open personality with a professional and friendly demeanor.
• Dynamic, enthusiastic, and passionate team player.
• Collaborative spirit and ability to work effectively within a team.
• Willingness to travel within assigned territory.

Technical Skills

• Digitally savvy with strong computer literacy.
• Proficient in Microsoft Office Suite and Outlook.
• Above-average Excel skills.
• Proven ability to present and communicate messages clearly and professionally.

Other Requirements

• Valid driver's license and access to a personal vehicle.

Our Benefits :

• Health Benefits as of day 1 of employment
• Length of Service Awards
• Quarterly Star Awards
• Yearly Inizio Circle of Excellence Awards
• Referral bonus

Library of online training courses

The salary range for the Patient Service Associate role is $50,000-$60,000 CAD per year.

About Inizio Engage :

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values : We empower everyone / We rise to the challenge / We work as one / We ask what if / We do the right thing , and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at :

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.