Patient Registration Clerk (bilingual)

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Manitoba is seeking a qualified individual for a medical office role that requires bilingual proficiency, related experience, and specific educational qualifications. The ideal candidate will possess strong interpersonal and communication skills and the ability to handle a fast-paced work environment. This position is in-person and involves assisting patients in various capacities and requires completion of a Criminal Records Check as part of the employment conditions.

Qualifications

• One year related experience in an office or clinical environment.
• Successful completion of a recognized medical terminology course.

Skills

Fluently bilingual in both English and French

Keyboarding speed: 35 wpm

Ability to work in a Windows operating environment

Good interpersonal communication skills

Demonstrated problem-solving skills

Ability to multi-task in a fast-paced environment

Education

Grade XII or recognized equivalent

Completion of a recognized medical office secretarial program

Job description

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Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 01/02/2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
• A combination of education and experience will be considered.

Education (Degree/Diploma/Certificate)

• Grade XII or recognized equivalent.
• Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or,
• Successful completion of a recognized medical terminology course.

Qualifications and Skills

• Fluently bilingual in both English and French.
• Keyboarding speed: 35 wpm.
• Ability to work in a Windows operating environment.
• Ability to retain information which is of a confidential nature.
• Good interpersonal communication skills.
• Demonstrated problem‑solving skills.
• Strong interpersonal skills and telephone manner.
• Ability to adapt readily to stressful situations.
• Ability to work independently with minimal supervision.
• Ability to multi‑task in a fast‑paced environment.

The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION

Physical Requirements

• Physically capable of assisting patients in wheelchairs, with luggage, etc.

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.