Patient Registration Clerk

Interior Health Authority; Penticton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare provider in Canada is seeking a Casual Patient Registration Clerk in Penticton. This role includes completing patient registration documentation, providing information, and performing clerical functions. The ideal candidate will have a Medical Terminology Certificate and strong customer service skills. Enjoy flexible working hours with opportunities for career growth in a supportive team environment.

Benefits

Competitive wages

Shift premiums

Employer-paid training

Employee & Family Assistance Program

Qualifications

• Five-minute typing test required.
• Two years of recent related experience or equivalent education and training.

Responsibilities

• Complete patient registration documentation.
• Explain admission forms and policies.
• Identify bed booking options and communicate them.
• Receive payments and issue receipts.
• Transport patients or arrange for transport.
• Perform switchboard duties and direct inquiries.

Skills

Customer service

Typing (45+ NWPM)

Communication

Education

Medical Terminology Certificate

Job description

Overview

Penticton General Hospital has an exciting opportunity for a Casual Patient Registration Clerk to join their team in Penticton, B.C. This position works rotating days, evenings and nights: 23:00 to 07:00, 07:00 to 15:00, 15:00 to 23:00, 09:00 to 17:00, 08:00 to 16:00, 17:00 to 21:00, 06:00 to 12:00, 06:30 to 14:30, 08:00 to 16:00, 10:00 to 16:00.

Growth and development

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

Responsibilities

In this role you will work in a customer-focused, team-oriented framework performing clerical and patient registration duties such as:

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
• Identifies available bed booking options and communicates these options;
• Receives payments and issues receipts;
• Receives and records patient valuables for safekeeping;
• Transports patients to ward or arranges for transport;
• Performs hospital switchboard duties;
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
• Receives, opens and redirects the hospital’s incoming mail;
• Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls.

Application requirements

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Testing details.
• A Medical Terminology Certificate
• Your Resume outlining two year’s recent related experience, or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of Canada's Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!