Patient Recruitment Assistant (Contractual)

Innovaderm Research; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

A contract research organization is seeking a Patient Recruitment Assistant in Montreal. The successful candidate will contact patients, verify their eligibility for studies, and maintain the database. The role requires a vocational diploma, customer service experience, and bilingual proficiency in French and English. This is a temporary full-time position offering an engaging work environment and opportunities for development.

Benefits

Ongoing learning and development

Full-time contractual position

Qualifications

• Experience in a call center or customer service is required.
• Experience in clinical research is an asset.

Responsibilities

• Establish first contact with patients via calls and emails.
• Create and update patient files in the database.
• Verify the eligibility of patients for research projects.
• Schedule screening visit appointments.

Skills

Bilingual French and English

Interpersonal skills

Organizational skills

Education

Vocational diploma in a relevant field of study

Tools

Word

Excel

Power Point

Job description

Patient Recruitment Assistant (Contractual)

*** Please note that this is a temporary contract until end of February***

The Patient Recruitment Assistant is responsible for providing patients with information on clinical research studies and verifying their eligibility for various research project.

More specifically, the Patient Recruitment Assistant must:

• Establishes the first contact with patients from the database or from advertisement ads through inbound and outbound calls, submitted online applications, and email responses;
• Creates and updates recruited patient files in the organization’s database;
• Provides information and verifies the eligibility of patients for different research projects
• Gathers the patient's summary information, schedules screening visit appointments based on availability, and forwards relevant documentation by email, if available;
• Performs other related tasks;

REQUIREMENTS

Education

• Vocational diploma in a relevant field of study.

Experience

• Proven experience in a call center or in customer service.
• Experience in clinical research is an asset;

Skills and knowledge

• Bilingual French and English (oral and written);
• Knowledge and competency in Word, Excel and Power Point;
• Good interpersonal skills;
• Strong organizational skills.

OUR COMPANY

The work environment

At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities.

In this position, you will be eligible for the following perks:

• Contractual full-time position
• Ongoing learning and development

About Innovaderm

Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to grow and expand in North America and Europe.

Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request.

Innovaderm only accepts applicants who can legally work in Canada.

Patient Recruitment Assistant (Contractual) Clinical support Montréal, Canada