Patient-Focused Medical Office Assistant (Part-Time)

Medicentres Canada Inc.; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare clinic network is seeking a part-time Medical Office Assistant located in Westgate Medicentres, Canada. The role involves providing outstanding customer service to patients and supporting medical staff. Ideal candidates should have a high school diploma, customer service experience, and familiarity with Med Access or electronic medical records. Join a passionate team committed to enhancing patient care in the healthcare industry.

Qualifications

• High school diploma or equivalent is required.
• Medical Office Assistant Qualification is an asset.
• Recent customer service experience required.
• Ability to manage confidential information in compliance with Health Information Act.

Responsibilities

• Provide exceptional customer service to patients.
• Answer phones and register patients.
• Respond to patient enquiries in person and by phone.
• Escorting patients to exam or treatment rooms.
• Performing diagnostic testing as ordered by the physician.
• Scheduling and notifying patients of appointments.

Skills

Customer service experience

Excellent verbal and written communication skills

Problem solving skills

Education

High school diploma or equivalent

Medical Office Assistant Qualification

Tools

Med Access

Electronic Medical Records

Job description

A healthcare clinic network is seeking a part-time Medical Office Assistant located in Westgate Medicentres, Canada. The role involves providing outstanding customer service to patients and supporting medical staff. Ideal candidates should have a high school diploma, customer service experience, and familiarity with Med Access or electronic medical records. Join a passionate team committed to enhancing patient care in the healthcare industry.