Patient Care Coordinator- Medical-Fraser Canyon Hospital

Fraser Health Authority; Hope; On-site; CAD 67,777 - 92,409; Full time

Benefits offered by this job

Comprehensive health benefits

Four weeks of vacation to start

Pension plan

Job summary

A prominent healthcare organization in Hope, BC is looking for a Patient Care Coordinator. This role includes supervising nursing staff, ensuring quality patient care, and requiring current RN registration with the BCCNM. Ideal candidates should have three years of clinical experience and strong leadership skills. Join a dedicated team and make a difference every day in healthcare.

Qualifications

• Current RN registration with BCCNM.
• 3+ years clinical experience, including 1 year in a supervisory role.
• Completion of post graduate coursework related to the clinical area.

Responsibilities

• Supervise nursing staff and coordinate daily operations.
• Ensure quality patient care and promote interprofessional collaboration.
• Participate in quality improvement and risk management activities.
• Support staff education and learning opportunities.

Skills

Clinical proficiency/expertise in the designated clinical area

Ability to supervise and provide leadership

Ability to communicate effectively both verbally and in writing

Ability to problem-solve and effectively deal with conflict situations

Education

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM)

Three years of recent related clinical experience

Post graduate course work and/or certification applicable to the designated clinical area

Job description

Overview

Patient Care Coordinator- Medical-Fraser Canyon Hospital. Salary: CAD $49.20 - $67.08 / hour. The salary range for this position is CAD $49.20 - $67.08 / hour.

A unique rural opportunity for you just a short two-hour drive east of Vancouver’s city centre. Hope is an outdoor paradise with a variety of recreational opportunities and a vibrant culture all surrounded by majestic mountains and breathtaking views. We currently have exciting Casual opportunities for Patient Care Coordinators, Medical at Fraser Canyon Hospital located in Hope, BC.

Fraser Canyon Hospital (FCH) is a 10-bed community hospital providing 24/7 emergency stabilization and care, general medicine, and ambulatory care services. FCH serves rural areas and is deeply committed to the community. Come work with us and discover why Fraser Health is an exceptional place to work. Fraser Health values diversity and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aim to be inclusive, equitable and culturally safe.

Joining our team offers opportunities to work in a rapidly growing organization with health professionals who are excellent in their fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every day in health care.

Important: Recruitment scam warning – Fraser Health will never ask for money or payment or ask you to download or install an app during our recruitment process. Be cautious of unverified sources.

Responsibilities

• Applies established criteria and prioritizes admissions/intake, leads and facilitates actions related to daily patient flow, plans for patient discharge and appropriate patient placement/referral by ensuring the care team follows through on specific care paths and processes and by reviewing the admission/intake and discharge planning of patients and individual care plans to ensure optimal progression to discharge, in collaboration with the other clinical team members.
• Supervises nursing and nursing support staff and coordinates the work of the clinical team overall on a day-to-day basis; observes work and corrects where necessary, monitors the quality of care and the safety of patients, assigns and adjusts work assignments, schedules and coordinates staff, monitors and may authorize staff hours of work, including overtime, vacations, leave requests, ensuring service levels and staffing requirements are met.
• Supports quality patient care and excellence in practice by promoting interprofessional collaboration and team building, supporting staff to plan and carry out patient/family education regarding illness prevention and health maintenance, acting as a mentor and resource to staff, role modeling best clinical practices, assessing clinical skills and by coaching staff and/or liaising with other health professional leaders to help them achieve established clinical performance goals.
• Initiates/leads/supports plan of care conferences and rounds (e.g. iCare) for the purpose of optimal patient care management according to best practice; disseminates clinical information to nursing/nursing support staff and other members of the clinical team.
• Identifies learning requirements of staff and, in conjunction with the Manager, Educator and other members of the clinical team, provides input into the development of learning objectives; provides clinical support and guidance and evaluates the effectiveness of learning opportunities.
• Provides input into the development of a comprehensive orientation program, in collaboration with the Educator and other clinical staff.
• Acts as a point person for patients and families who have concerns or questions regarding their care; follows ups as required. Participates in or leads the investigation of complaints by patients/families; follows up on complaints and implements corrective action as appropriate. Collaborates with Quality Improvement according to established protocols.
• Participates in quality improvement and risk management activities by methods such as evaluating effect of changes in practice, generating recommendations for alternative approaches to practices, conducting safety audits, and supporting implementation of teaching/learning when required.
• Assists the Manager/Director by attending panel interviews, providing recommendations on the selection of new staff, providing feedback to the Manager on staff performance appraisals, and providing feedback on optimal use of budgetary resources and regarding minor and capital equipment needs as requested.
• Promotes staff awareness and involvement in research/evaluation activities and special projects and participates in research and special projects as appropriate.
• Collaborates with internal and external stakeholders, participates on a variety of designated professional or operational committees at the unit, hospital, program and/or regional level.
• Participates in the review, development, implementation and evaluation of evidence-informed clinical decision support tools/policies.
• Performs other related duties as assigned.

Qualifications

Education and Experience

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Three (3) years of recent related clinical experience in the designated clinical area, including one (1) year of supervisory experience, or an equivalent combination of education, training and experience. Completion of post graduate course work and/or certification applicable to the designated clinical area.

Skills And Abilities

• Clinical proficiency/expertise in the designated clinical area.
• Ability to supervise and provide leadership and work direction.
• Ability to coordinate patient assignments, in collaboration with staff.
• Ability to monitor staff workload and patient factors and adjust patient assignments accordingly.
• Ability to establish priorities for patient care, patient flow/discharge planning and overall daily operations of the designated unit(s).
• Ability to monitor the quality of patient care and ensure maintenance of standards for nursing practice and nursing support staff.
• Ability to monitor, assess and address performance issues based on professional standards of practice and to provide input to the Manager on formal performance reviews.
• Ability to role model, coach and mentor best practices in patient care.
• Ability to identify individual or group learning priorities to meet identified program, organizational and learner needs, in collaboration with other clinical staff.
• Ability to support implementation of education based on changing practices e.g. legislation and technology.
• Ability to provide input into budgets and minor and capital equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and in an organized and self directed manner.
• Ability to problem-solve and effectively deal with conflict situations.
• Ability to operate related equipment including applicable software.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada. We value diversity, are committed to planetary health, and aim to be inclusive, equitable and culturally safe in our hiring practices.