Patient Care Coordinator - CICU

University Health Network; Toronto; Hybrid; CAD 63,000 - 79,000; Full time

Benefits offered by this job

HOOPP

Transit access

Flexible work environment

Career development

Corporate discounts

Job summary

University Health Network (UHN) in Toronto is recruiting for a Patient Care Coordinator in the CICU. The role leads a multidisciplinary team and mentors staff, overseeing financial/administrative tasks and quality patient care outcomes.

The position requires a Nursing Baccalaureate, Ontario licensure, BCLS Level II, and 2+ years in CVICU/CICU or critical care, with strong leadership and organizational skills. End date around Sept 2027; temporary full-time, closing Sept 17, 2026.

Qualifications

• Baccalaureate in Nursing required, Masters preferred
• Current certificate of competency (licensure) from the College of Nurses of Ontario
• Basic Cardiac Life Support (B.C.L.S.) program Level II
• Two (2) years tertiary care CVICU, CICU or Critical Care experience
• Demonstrated leadership abilities and experience
• Demonstrated ability towards team building and collaboration
• Effective organizational, interpersonal, and communication skills
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgment with ability to multi-task
• Excellent decision making and problem solving skills
• Clinical and patient teaching skills

Responsibilities

• Performing financial/administrative responsibilities to ensure efficient and effective unit operation
• Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff
• Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes
• Performing cross-functional and/or other duties consistent with the job classification as assigned or requested.

Skills

Leadership

Teamwork

Communication

Multitasking

Decision making

Clinical teaching

Education

Bachelor's in Nursing

Master's preferred

Job description

• Compensation: CAD 45.85 - CAD 57.31 - hourly

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
New or Replacement: Replacement
Site:Toronto General Hospital
Department: Coronary Intensive Care Unit (CICU)
Reports to: Nurse Manager
Wage Range:$45.85 - 57.31per hour.
Hours: 37.5 Hours per Week
Shifts: Monday, Tuesday, Thursday, Friday (10 Hour Shifts)
Status:Temporary Full-Time (End Date ~ September, 2027)
Closing Date: September 17, 2026

Job Summary

Toronto General Hospital (TGH) is leading the way in cardiac care, organ transplants and the treatment of complex patient needs. Home to three of UHN's major program groupings Peter Munk Cardiac Centre, Transplantation, and Surgery and Critical Care, our highly skilled teams and dedicated volunteers are committed to UHN's vision of achieving global impact.

The 14-bed Coronary Intensive Care Unit (CICU) provides quaternary level support for acutely ill cardiac patients. As the provincial centre for Adult Congenital Heart Disease, patients born with heart defects who require medical interventions are cared for in the CICU. The interprofessional team manages patients requiring mechanical ventilation, hemodynamic monitoring, hypothermic cooling, Code STEMIs, Mechanical Circulatory Support such as Intra Aortic Balloon Pumps (IABP) and Impella, pacemakers, dialysis (SLED), percutaneous left ventricular assist devices and patients recovering from Trans Aortic Valve Implantation (TAVI) and other procedures performed in the Cardiac Investigation Unit.

Duties

As a member of the multi-disciplinary team on the CICU Department, the Patient Care Coordinator acts as a resource for the multidisciplinary team. This position will play a leadership role by mentoring and providing direction, ongoing development and preceptorship to team members. The principal responsibilities include:

• Performing financial/administrative responsibilities to ensure efficient and effective unit operation
• Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff
• Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes
• Performing cross-functional and/or other duties consistent with the job classification as assigned or requested.

Qualifications

• Baccalaureate in Nursing required, Masters preferred
• Current certificate of competency (licensure) from the College of Nurses of Ontario
• Basic Cardiac Life Support (B.C.L.S.) program Level II
• Two (2) years tertiary care CVICU, CICU or Critical Care experience
• Demonstrated leadership abilities and experience
• Demonstrated ability towards team building and collaboration
• Effective organizational, interpersonal, and communication skills
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgment with ability to multi-task
• Excellent decision making and problem solving skills
• Clinical and patient teaching skills

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.