Patient Care Coordinator

Professional Physical Therapy; Greenvale; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider in Greenvale is seeking a dedicated Patient Care Coordinator to ensure a positive patient experience. Responsibilities include greeting patients, scheduling appointments, and managing administrative tasks. Ideal candidates will have strong communication skills and prior experience in a customer service role. This position offers a competitive hourly wage of $18 - $21 and benefits including medical insurance and performance bonuses.

Benefits

Monthly performance bonus

Medical, dental, vision insurance

401k

Paid time off (PTO)

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet patients at the front desk.
• Answer phone calls from patients.
• Schedule patient appointments efficiently.
• Complete new patient registration and data entry.
• Discuss insurance benefits and payment responsibilities.
• Collect patient balances and co-payments.
• Perform clinical administrative responsibilities daily.

Skills

Excellent interpersonal and communication skills

Strong attention to detail and organizational skills

Ability to multitask and prioritize tasks

Computer proficiency

Education

High school diploma or equivalent

Job description

Overview

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

$18 - $21 per hour

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Benefits

• Monthly performance bonus
• Medical, dental, vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)