Patient Access Specialist | Flexible Hours & Impactful Care

Community Health Centers of the Central Coast; Canada; On-site; CAD 40,000 - 55,000; Full time

Job summary

A community health center in Canada is seeking a Receptionist to manage patient engagement and facility scheduling. This role involves greeting patients, processing registrations, and handling payments in a busy environment. The ideal candidate has a high school diploma, at least one year of customer service experience, and skills in communication and medical terminology. Flexibility for evening and weekend shifts is required, and the role includes essential duties to ensure a smooth patient experience.

Qualifications

• Minimum one year of experience in customer service, preferably in a medical setting.
• Ability to remain professional and courteous in all interactions.
• Knowledge of medical terminology is desirable.

Responsibilities

• Greet patients and manage schedules efficiently.
• Assist patients with the registration process and payment collection.
• Maintain accurate patient demographic and payer information.
• Handle a high volume of patient inquiries and appointments.

Skills

Verbal communication

Customer service

Bilingual

Medical terminology knowledge

Education

High school diploma or GED

Tools

Microsoft Office

EHR systems

Job description

A community health center in Canada is seeking a Receptionist to manage patient engagement and facility scheduling. This role involves greeting patients, processing registrations, and handling payments in a busy environment. The ideal candidate has a high school diploma, at least one year of customer service experience, and skills in communication and medical terminology. Flexibility for evening and weekend shifts is required, and the role includes essential duties to ensure a smooth patient experience.