Patient Access & Scheduling Specialist, Family Practice

PeaceHealth; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Patient Access Representative for a Full Time position in Vancouver. The role involves pre-registering patients, collecting payments, and verifying insurance coverage. Candidates should have at least 1 year of medical office or customer service experience and be proficient in Microsoft Office. The position offers a salary range of $22.59 to $30.49 per hour along with comprehensive benefits including medical, dental, and wellness programs.

Benefits

Full medical/dental/vision coverage

403b retirement plan with matching contributions

Paid time off

Employer-paid life and disability insurance

Tuition and continuing education reimbursement

Wellness benefits

Expanded EAP and mental health program

Qualifications

• Minimum of 1 year of medical office or related customer service experience.
• Experience with Microsoft Office applications, including Word, Excel, and Outlook.

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances, co-payments, and co-insurance.
• Verifies coverage and ensures all insurance requirements are met.
• Responds to customer inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules with reminder calls.
• May transport patients using escort or wheeled transport equipment.

Skills

Medical Terminology

Knowledge of insurance process

Conflict management

Time management

Customer service skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

A healthcare organization is seeking a Patient Access Representative for a Full Time position in Vancouver. The role involves pre-registering patients, collecting payments, and verifying insurance coverage. Candidates should have at least 1 year of medical office or customer service experience and be proficient in Microsoft Office. The position offers a salary range of $22.59 to $30.49 per hour along with comprehensive benefits including medical, dental, and wellness programs.