Patient Access & Scheduling Specialist

King's Daughters Medical Center; Russell; On-site; CAD 30,000 - 60,000; Full time

Job summary

A medical practice in Ontario is seeking a customer service representative to assist patients via telephone. Responsibilities include scheduling appointments, confirming demographics, and verifying insurance eligibility. Ideal candidates have a high school diploma and must pass a Medical Terminology Test. The role requires excellent communication skills and attention to detail. Join this medical center to enhance patient satisfaction in a friendly office environment.

Qualifications

• High school diploma or GED required.
• Must type 35 words per minute.
• Must pass Medical Terminology Test with 80%.

Responsibilities

• Greets and assists medical practice customers via phone.
• Schedules/re-schedules appointments for patients.
• Performs verification of insurance eligibility.

Job description

A medical practice in Ontario is seeking a customer service representative to assist patients via telephone. Responsibilities include scheduling appointments, confirming demographics, and verifying insurance eligibility. Ideal candidates have a high school diploma and must pass a Medical Terminology Test. The role requires excellent communication skills and attention to detail. Join this medical center to enhance patient satisfaction in a friendly office environment.