Parts/Service Advisor

eBrandon; Brandon; On-site; CAD 45,000 - 60,000; Full time

Job summary

A diverse mechanic shop specializing in trucks and trailers is seeking a Parts/Service Advisor in Brandon, MB. You will manage service operations, maintain inventory, and provide exceptional customer service. The ideal candidate has over 2 years of relevant experience, strong organizational skills, and proficiency in Microsoft Excel. This position offers competitive wages, a full benefits package, and opportunities for advancement.

Benefits

Competitive wages

Full benefits package including health and dental

Retirement Savings Plan with company-matched contributions

Opportunities for advancement

Qualifications

• 2+ years of parts or service-writing experience, preferably in trucking.
• Strong computer skills and detail orientation.

Responsibilities

• Initiate and schedule service/repairs and manage maintenance requests.
• Track and distribute parts, maintain accurate inventory records.
• Create, assign, and monitor work orders, ensuring billing accuracy.

Skills

Customer service skills

Organizational skills

Microsoft Excel proficiency

Job description

BVT Truck & Trailer Repair, a division of Steve?s Livestock Transport, is a diverse mechanic shop specializing in repairs and maintenance for all types of trucks and trailers as well as custom aluminum fabrication. We have grown into three locations to serve our customers in Blumenort, Brandon, MB as well as Red Deer, AB.

We are looking for a Part/Service Advisor to join our team in Brandon, MB on the Evening Shift Sunday ? Thursday 3:30-Midnight.

As a Parts/Service Advisor, you will play a key role in ensuring efficient operations in our service department. You will be responsible for initiating service and repairs, managing inventory, and providing exceptional customer service to both internal and external customers.

Key Responsibilities

• Service & Repair: Initiate and schedule service/repairs, manage maintenance requests, verify warranties, develop estimates, create/assign repair orders, and coordinate with dispatch to minimize downtime.
• Parts & Inventory: Track and distribute parts, process emergency and special orders, maintain accurate inventory records, and assist with year-end counts.
• Warranty: Verify warranty coverage, process returns, complete required paperwork, and track invoices for reimbursement.
• Work Orders: Create, assign, and monitor work orders; document progress, ensure accuracy in billing/coding, and close orders promptly.
• Reporting & Communication: Provide regular updates to management, resolve discrepancies, and maintain positive, professional communication with staff and customers.
• Other Duties: Support the parts department and complete additional tasks as assigned.

Skills & Experience

• 2+ years of parts or service-writing experience (trucking background preferred)
• Strong customer service, computer, and organizational skills
• Proficient with Microsoft Excel and internet applications
• Professional and detail-oriented

OUR OFFER

• Competitive wages
• Full benefits package including health and dental
• Retirement Savings Plan with company-matched contributions
• Opportunities for advancement

If you are detail-oriented, thrive in a fast-paced environment, and are looking to grow your career in the trucking and equipment service industry, we want to hear from you!

As a community leader and an industry leading employer, Steve's Livestock Transport is committed to establishing an inclusive workplace that values and promotes diversity. Consistent with our values, we create a supportive work environment that encourages everyone to reach their fullest potential.