Parts Sales Specialist — Customer-Focused Parts Expert

Medisca Pharmaceuticals Inc.; Neepawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading pharmaceutical company in Neepawa is seeking a Parts Sales Professional to enhance customer experience by providing the correct parts and service. This role involves assisting customers at the parts counter, handling calls, and maintaining accurate billing. Ideal candidates should possess a good understanding of parts and enjoy working in a team-oriented environment. Competitive wage and benefits are offered.

Benefits

Competitive wage

Health and dental benefits

Access to training through John Deere University

Professional local management team

Responsibilities

• Serve customers at the parts counter by understanding their requirements.
• Assist customers in determining the required parts using expert knowledge.
• Improve the likelihood of successful repairs by offering advice.
• Handle incoming parts calls on all product lines.
• Create a welcoming atmosphere for customers.
• Provide written quotes to customers in a timely fashion.
• Follow up on special orders and advise customers promptly.
• Ensure job accuracy when billing parts to work orders.
• Keep current on new products and continuously upgrade parts knowledge.

Job description

A leading pharmaceutical company in Neepawa is seeking a Parts Sales Professional to enhance customer experience by providing the correct parts and service. This role involves assisting customers at the parts counter, handling calls, and maintaining accurate billing. Ideal candidates should possess a good understanding of parts and enjoy working in a team-oriented environment. Competitive wage and benefits are offered.