Parts Order Desk Specialist — Dealer Support

Brandt Group of Companies; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading equipment manufacturer in Regina is seeking a Parts Representative for their order desk. The role involves managing dealer inquiries, processing orders, and providing inside sales support. Candidates should have experience in handling calls and processing parts efficiently. The successful hire will work closely with logistics and technical support teams to ensure customer satisfaction. This position offers an opportunity for continuous improvement within the parts department.

Qualifications

• Proven ability to handle a high volume of calls professionally.
• Experience in parts order processing and sales support.
• Strong collaboration skills with logistics and technical support.

Responsibilities

• Manage incoming calls from dealers and internal teams.
• Process parts orders and maintain accurate records.
• Collaborate with logistics to track orders and shipments.
• Monitor stock levels and resolve product issues.
• Support continuous improvement initiatives.

Job description

A leading equipment manufacturer in Regina is seeking a Parts Representative for their order desk. The role involves managing dealer inquiries, processing orders, and providing inside sales support. Candidates should have experience in handling calls and processing parts efficiently. The successful hire will work closely with logistics and technical support teams to ensure customer satisfaction. This position offers an opportunity for continuous improvement within the parts department.