Parts Counterperson

Bayview Trucks - Moncton; City of Moncton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading truck parts and sales dealer in Moncton is seeking a Parts Technician to join their team. Responsibilities include evaluating parts needs, generating quotes, and providing customer support. The ideal candidate will have experience in the medium/heavy duty truck industry, strong problem-solving skills, and the ability to work in a fast-paced environment. Comprehensive training and a competitive benefits package are provided.

Benefits

Above Average Pay Rates

Extended Health

Dental (Basic + Major)

RRSP Match

Safety Boot Reimbursement

Paid training

Wellness Reimbursement

Family Owned Company

New Facility

Qualifications

• Previous experience in the medium/heavy duty truck or automotive industry.
• Ability to lift a maximum of 50 lbs.
• Self-starter and motivated to sell.

Responsibilities

• Evaluate and recommend parts based on customer needs.
• Generate quotes and complete orders.
• Negotiate sales issues and handle objections.

Skills

Technical knowledge in medium/heavy duty truck industry

Strong customer service skills

Problem-solving skills

Good written and verbal communication

Job description

Parts Technician - Moncton

If you’re looking for a change and have the ability to work in a dynamic fast‑paced environment, we would like to hear from you. Here, you’re able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on‑the‑job training and ongoing personal development. We offer above industry wages for the right candidate depending on level of experience.

Bayview Trucks & Equipment Ltd. is a full‑service, parts and sales dealer for Kenworth trucks and Kubota farm and construction equipment, with five locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock & Bathurst) and two in Nova Scotia, New Glasgow and Dartmouth.

We offer a comprehensive benefits package including:

• Above Average Pay Rates
• Extended Health
• Dental (Basic + Major)
• RRSP Match
• Safety Boot Reimbursement
• Paid training
• Wellness Reimbursement
• Family Owned Company
• New Facility

Reporting to the Parts Manager, the Parts Technician is responsible for the sale of all makes of heavy truck parts and accessories to existing and prospective customers.

Key Responsibilities include

• Evaluate and recommend parts required based on customer information
• Answer and make sales calls as needed
• Receive and ship incoming/outgoing freight
• Look up and locate parts in inventory or order parts from suppliers as per policies
• Generate quotes and complete orders as per customer requests
• Negotiate key sales issues and handle objections as required
• Assist customers post‑sale with warranty
• Explain warranty coverage to customers (as applicable)
• Assist with inter‑branch transfers
• Assist other staff in the department as needed
• Follow all policies and procedures as outlined by management
• Maintain a professional appearance and a safe, clean work environment

Qualifications that a candidate MUST possess in order to gain consideration for this position

• Previous experience in the medium / heavy duty truck, automotive industry
• High degree of product and technical knowledge
• A team player with a strong sense of commitment to the customer
• Physical ability to lift a maximum of 50 lbs
• Self‑starter and motivated to sell
• Good written and verbal communication skills
• Ability to handle competing priorities and meet deadlines
• Available to work alternating Saturday mornings
• Superior problem‑solving skills to achieve win‑win solutions
• Must provide clean Criminal Background Check, Clean Driver Abstract

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.