Parts Advisor — Fast-Paced Tech Support & Sourcing

Key Food Equipment Services LTD.; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading food equipment service provider in Canada is seeking a Parts Advisor in Calgary. The ideal candidate will maintain relationships with technicians and manufacturers, source parts, and provide exceptional customer service. A background with ERP systems and strong communication skills are essential. You'll enjoy industry-leading compensation and a comprehensive benefits package while contributing to a stable, growing organization.

Benefits

Industry-leading compensation

Comprehensive group benefits

Training and development opportunities

Qualifications

• 2 years+ of customer service experience.
• Experience with a current ERP system an asset.
• Technically savvy with the ability to read manuals and identify parts.
• Customer focused with excellent communication skills.

Responsibilities

• Maintain positive relationships with service technicians and manufacturers.
• Review estimates and source parts.
• Problem solve and thrive in a fast-paced work environment.

Skills

Customer service experience

Communication skills

Technical proficiency

Attention to detail

Tools

ERP system

Microsoft Office

Job description

A leading food equipment service provider in Canada is seeking a Parts Advisor in Calgary. The ideal candidate will maintain relationships with technicians and manufacturers, source parts, and provide exceptional customer service. A background with ERP systems and strong communication skills are essential. You'll enjoy industry-leading compensation and a comprehensive benefits package while contributing to a stable, growing organization.