Partner Account Manager

Perseus Group; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Benefits offered by this job

Health & Wellness benefits

Paid time off: 21 days + 6 sick days +

Employee Share Program (20% match)

Job summary

Constellation Payments, a remote-first company, is hiring a Partner Account Manager to drive revenue growth with ISV channel partners in Canada. You will forecast performance, analyze dashboards, and identify margin optimization opportunities while collaborating on go-to-market plans.

The role emphasizes pricing insight, strategic relationship management, and travel for key account meetings. This position offers a national remote work setup and a competitive incentive structure.

Qualifications

• BS degree in Business Administration or Finance or equivalent experience.
• Minimum of three (3) years Strategic Relationship Manager or Account Manager.
• Excellent written and oral communication and interpersonal skills.
• Advanced Excel skills.
• Ability to travel for account meetings and industry trade shows as needed.

Responsibilities

• Serve as the primary point of contact for ISV channel partners and ensure satisfaction and alignment with objectives.
• Develop and maintain forecasts of partner performance, revenue growth and sales pipeline.
• Create, review and analyze monthly financial reports and performance dashboards.
• Analyze partner portfolios to identify margin optimization opportunities and pricing adjustments.
• Collaborate with partners to develop business plans and go-to-market initiatives.
• Understand market pricing for payments solutions and prepare pricing proposals for merchants.
• Assist in managing both strategic and tactical sales plans to achieve revenue goals.

Skills

Communication skills

Excel

Interpersonal skills

Travel readiness

Education

BS degree in Business Administration or Finance

Job description

Job Details: Partner Account Manager

About The Role

Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) — a global Canadian-based software leader — we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse. The Partner Account Manager (PAM) is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. The PAM will build and execute strategies that align with Constellation Payments and the partner’s goals, strengthen relationships and identify new opportunities for growth. The PAM will forecast revenue, analyze partner performance and leverage data-driven insights to identify margin optimization and upsell and cross-sell opportunities.

What You’ll Do

• Serve as the primary point of contact for ISV channel partners, ensuring satisfaction, retention and alignment with strategic business objectives.
• Develop and maintain accurate forecasts of partner performance, revenue growth and sales pipeline opportunities.
• Create, review and analyze monthly financial reports, residual reports and performance dashboards.
• Analyze existing channel partners portfolio to identify margin optimization opportunities including potential price increases.
• Collaborate with partners to develop business plans, establish goals and create and execute go-to-market initiatives.
• Understand market and current pricing for payment processing solutions for each partner’s industry or their competitors to make pricing recommendations and create pricing proposals for their merchant base.
• Assist with creating and helping to manage and execute both a strategic and tactical sales plan to guide and achieve Channel Partners’ Payment and SaaS revenue goals for current and new books of business.

Basic Qualifications

• BS degree in Business Administration or Finance or equivalent experience.
• Minimum of three (3) years Strategic Relationship Manager or Account Manager.
• Proven written and oral communication and interpersonal skills necessary.
• Excellent computer skills including advanced skills with Excel.
• Ability to understand others through advanced listening and comprehension skills.
• Understanding of Credit Card Processing and Sales process.
• Ability to travel for account meetings and industry trade shows as needed.

Compensation, Benefits, and Work Environment

Work Location & Flexibility: Constellation Payments operates on a 100% remote-first model. We empower our employees with flexibility to work from home or a location of their choice within the country of the job listing.

Salary & Performance Incentives

Target Compensation: The On-Target Earnings (OTE) for this role is projected to be between $100k and $120k CAD per year. Compensation Structure: This range is inclusive of the base salary and variable compensation, such as a company-wide bonus or sales commission. The final compensation package will be commensurate with the candidate’s experience, capabilities, and location.

Employee Benefits

• Health & Wellness: Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
• Paid Time Off (PTO): Employees receive 21 paid vacation days, 6 paid sick days and 8 nationally observed holidays.
• Company Ownership: Employees are invited to participate in our Employee Share Program, with an employer contribution match of 20% (Ticker: CSU.TO).

Equal Opportunity & Legal Disclosures

Constellation Payments is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We comply with the San Francisco Fair Chance Ordinance and will consider qualified applicants with criminal histories in a manner consistent with the requirements of this ordinance. This position does not offer visa sponsorship. All applicants must have pre-existing legal authorization to work in Canada.

#LI-PP1

Business Unit: Constellation Payment Processing - Canada

Scheduled Hours: 37.5

Number of Openings Available: 1

Worker Type: Regular

More About Jonas Software

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Is This You ?

Making payments simple is what we do. Harnessing the financial strength and stability of our parent company, Constellation Software, Inc. (TSE: CSU), Constellation Payments was born in 2012 to provide one simple payment solution that integrates and powers payments for multiple software solutions under the Constellation Software, Inc. brand and beyond. Today, Constellation Payments is a growing global subsidiary of Constellation Software Inc., serving merchants throughout the world in the U.S., Canada, Mexico, the EU, the UK, Australia, New Zealand, and Asian-Pacific countries including Philippines, Malaysia, Sri Lanka, Taiwan, India, Hong Kong, and Singapore. We offer a full range of payment solutions, so software companies don’t have to bring in multiple partners to process payments. Solutions include: credit card/debit processing, ACH/EFT processing, recurring billing, EMV terminal solutions, and more. While we’re passionate about simplifying payments for businesses — we’re just as proud of our collaborative, caring culture. We like to laugh, have fun, and give back to the community. You’ll often see us enjoying each other’s company outside the office through volunteer opportunities, sporting events, and picnics. We like to have fun within the four walls of our office, too, through potlucks, remote BINGO, and regular 'Minute to Win it' trivia sessions.