Part-Time Travel Concierge and Ticketing Support

Keolis North America; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local transportation company in Kelowna is seeking a part-time Customer Service Representative to assist travelers with bookings and inquiries. The ideal candidate should be a friendly, detail-oriented individual with excellent problem-solving and communication skills. This position averages around 20 hours per week with a flexible schedule, offering $18.00/hr and opportunities for growth within the company. Join a team dedicated to providing outstanding customer service and a positive travel experience.

Benefits

Discounted travel

Flexible schedule

Employee Assistance Program

Qualifications

• Looking for a friendly person with a positive attitude.
• Must be detail-oriented and able to handle multiple tasks.
• Weekend availability is a must; previous experience is a plus.

Responsibilities

• Welcome and assist customers both in person and online.
• Book, change, and cancel ticket reservations.
• Handle payments accurately and keep records organized.
• Assist with check-in and boarding processes.
• Maintain a tidy ticket office and help solve customer issues.

Skills

Customer service

Problem-solving

Attention to detail

Communication skills

Team collaboration

Tools

Microsoft Office

Job description

A local transportation company in Kelowna is seeking a part-time Customer Service Representative to assist travelers with bookings and inquiries. The ideal candidate should be a friendly, detail-oriented individual with excellent problem-solving and communication skills. This position averages around 20 hours per week with a flexible schedule, offering $18.00/hr and opportunities for growth within the company. Join a team dedicated to providing outstanding customer service and a positive travel experience.