Part-Time Support Worker

John Howard Society of Ottawa; Ottawa; On-site; CAD 33,000 - 37,000; Part time

Benefits offered by this job

Benefit plan

4 weeks vacation annually

Defined contribution pension

Learning and development opportunities

Job summary

John Howard Society of Ottawa is seeking a part‑time Supportive Housing Worker to support windrose residents, focusing on safe, affordable housing with on-site supports for youth. The role emphasizes anti‑oppressive, anti‑racist, and feminist approaches, collaborative care, and coordination with Windrose staff.

Candidates will need a social sciences background and experience with youth mental health, crisis de‑escalation, and maintaining respectful community relationships.

Qualifications

• University degree/College Diploma in the Social Sciences OR working towards completion of one.
• Experience de‑escalating crisis and supporting folks with mental health challenges
• Experience in a residential setting and/or community development
• Experience working with youth within a strength‑based framework

Skills

Crisis de-escalation

Residential experience

Youth-focused approach

Interpersonal skills

Education

Social sciences degree or diploma

Job description

Title: Supportive Housing Worker (Part-Time)

*This position is a female (cis-gender, non-binary, transgender,) designated position as it is working with vulnerable female populations/client groups*

Hourly Pay: $23.97- $27.04 per hour  based on work experience

Hours : Casual/part time hours per week (weekend days/evenings/nights as required)

Employer: John Howard Society of Ottawa

Closing Date: October 16th, 2026

About the environment:

Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support:

Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About diversity at JHS Ottawa:

The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. Please let us know if you require any accommodation during the interview process.

About the role :

Under direction of the Residential Coordinator, Windrose Supportive Housing is designed to support young women (cis-gender, non-binary, and transgender) who are at‑risk of or have experienced homelessness, domestic violence, or justice system involvement. Young women entering this program will be working on personal goals and will require a longer term safe and affordable housing opportunity with on-site supports around building life skills, mental health, substance use, crisis management, and peer relationships. Living at Windrose will provide them the opportunity to continue their ongoing work, to become positive contributors to their community and lead a healthy lifestyle.

Preferred Experience:

• University degree/College Diploma in the Social Sciences OR working towards competition of one
• Experience de‑escalating crisis and supporting folks with mental health challenges
• Experience in a residential setting and/or community development
• Experience working with youth within a strength‑based framework

As the successful candidate, you have:

• Have a recent Criminal Record Check (within the last six months)
• Have a desire to support youth in their transition to adulthood through an anti‑oppressive, anti‑racist, and feminist lens in an empathetic and caring manner
• Have an understanding of youth mental health and development
• Have an ability to effectively deal with neighbour or community complaints after hours if required
• Be interested and passionate about working within a supportive community that includes residents and the Windrose staff team
• Have excellent people skills to facilitate relationships with clients, colleagues, supervisors, and community members
• Possess strong time management and organizational skills
• Be highly creative to support interactive and engaging programming for the residents
• Can be thorough in building maintenance, upkeeping, and cleaning duties as required
• Willing to work weekends and holidays
• Have flexibility and availability to pick up extra shifts as required

Knowledge and Skills:

• Competency engaging and establishing rapport with youth experiencing mental health and substance use issues.
• Basic counselling skills to support case plans with residents as directed by Coordinator
• Clear understanding of operating within agency policies and procedures
• Strong organizational skills to support the team with accomplishing various tasks set out in JHS/Windrose work plan
• Competency in report writing, fathering and interpreting data and outcome measures, as required by the Coordinator

You’re a fit with our organisational culture, if you mirror our values in the way you work:

• You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
• Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
• Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
• As a leader, you lead in a way that helps employees live their strengths and reach their potential.
• Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

You’re a fit with our organisational culture, if you believe:

• In building meaningful connections across our programs, partners, and neighbourhoods fosters inclusion and empowerment.
• In a person‑centred approach, recognising the value, expertise, and capacity of each individual to make choices that lead to their best self.
• That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports.
• In reducing harm to individuals and communities through a non‑judgmental approach that builds resiliency and accountability.
• In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.