Part- Time Supervisor

JD Sports / Livestock / Size?; Toronto, Old Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in sports-fashion retail is seeking a dynamic Supervisor to join their team in Toronto. This role is pivotal in delivering exceptional customer experiences and fostering team growth. As a Supervisor, you will manage operations, train staff, and ensure that the store meets its sales and customer service goals. With a commitment to inclusivity and personal growth, this position offers a chance to thrive in a vibrant retail environment. If you are passionate about streetwear and sneaker culture and have a knack for leadership, this opportunity is perfect for you to make a significant impact in the community.

Qualifications

• Minimum 2 years of retail management or keyholder experience.
• Strong cognitive skills including problem analysis and decision making.

Responsibilities

• Ensure high levels of customer satisfaction and operational excellence.
• Train and grow a team focused on delivering exceptional experiences.

Skills

Retail Management

Customer Engagement

Team Training and Coaching

Problem Analysis

Financial Analysis

Streetwear Knowledge

Leadership

Job description

JD Sports Fairview, 1800 Sheppard Ave E, Toronto, Ontario, Canada Req #685

Thursday, November 14, 2024

Workplace Type: On-site

Job Type: Part-time, Permanent

The Team:

J D Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a Supervisor to join our JD Sports Fairview Mall location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and evaluating employee performance.

Key Duties/Responsibilities:

• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
• Generate business results and achieve key KPIs.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates, and store leadership.
• Ability to learn and share expertise of products and trends to fit customer’s needs.
• Maintain an awareness of all product knowledge, and current or upcoming product/trends.
• Contribute to a positive and inclusive work environment.
• Support key initiatives as empowered by and in partnership with the Store Manager.
• Take a proactive approach to growing the business through community outreach.
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
• Provide outrageous experiences 100% of the time, sharing our awesome products with our community.

Skills/Experience/Knowledge needed:

• Minimum 2 years of retail management or keyholder experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
• Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• High level of ethics, values, integrity, and trust.
• Flexible availability – including nights, weekends, and holidays.
• Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.