Part time Supervisor

Levi Strauss & Co; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Ottawa is seeking a part-time Supervisor. Responsibilities include leading the store team, engaging customers, and ensuring operational excellence. Ideal candidates will have leadership experience, strong customer service skills, and the ability to thrive in a fast-paced environment. The role offers a comprehensive benefits package including a product discount and paid volunteer time.

Benefits

401K match

Paid volunteer time

Product discount

Paid Family Leave

Qualifications

• Enjoys a fast-paced, deadline-oriented environment.
• Exhibits behaviors aligned with a culture of inclusion.
• Able to perform essential job functions and lift 40 pounds.

Responsibilities

• Engage consumers and model service behaviors.
• Resolve consumer concerns in line with company policy.
• Train new hires on company culture and policies.
• Set expectations and coach store team.
• Handle cash and merchandise operations.

Skills

Retail leadership experience

Coaching and training skills

Customer service

Collaborative

Adaptability

Education

High school diploma or GED

Job description

JOB DESCRIPTION

You're an original. So are we.

We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levis, Dockers, Denizen and Signature by Levi Strauss & Co.

Supervisor responsibilities

• Contribute as an integral member of the store management team by supporting the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.

About the Role

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues.
• Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
• Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management.
• Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy.
• Works with the Store Manager, and / or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
• Supervises store team in the absence of another member of management.
• Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management.

About You

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
• You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
• Progressive retail leadership experience and proven skills in supervising, coaching and training.
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
• Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Must have reliable transportation.
• High school diploma or GED preferred.

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we\'ve got you covered. Here\'s a small snapshot :

• 401K match : $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 60% off regular-price merchandise
• Paid Family Leave

LOCATION

Ottawa, ON, CAN

FULL TIME / PART TIME

Part time

Levi Strauss & Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If contacted for an employment opportunity, please advise the Recruiter if you require accommodation during the recruitment process. Informing the Company that you require an accommodation will not impact the selection process in any way, either favorably or negatively.