Part-Time Store Lead - Customer Experience Coach

Knix; Milton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A vibrant apparel company in Milton is seeking a Part-Time Key Lead to enhance the customer experience in-store. The role involves guiding customers, training sales associates, and creating an uplifting shopping environment. Ideal candidates will have retail experience and a passion for customer service. This position offers competitive pay, a unique company culture, and various employee benefits.

Benefits

Competitive Pay

Parental Leave Top-Up Program

Employee Discounts

Qualifications

• 2+ years’ experience in a retail and/or customer-service environment.
• Previous experience in a lead or senior role is preferred.
• Passion for creating exceptional customer experiences.

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Actively listen to customer preferences and recommend products they’ll love.
• Coach and develop Sales Associates, ensuring a positive working environment.

Skills

Customer engagement

Team player

Sales coaching

Job description

A vibrant apparel company in Milton is seeking a Part-Time Key Lead to enhance the customer experience in-store. The role involves guiding customers, training sales associates, and creating an uplifting shopping environment. Ideal candidates will have retail experience and a passion for customer service. This position offers competitive pay, a unique company culture, and various employee benefits.