Part-Time Retail Tailor

Fjällräven North America; Vancouver; On-site; Part time

Job summary

An outdoor apparel retailer located in Vancouver is seeking a Retail Tailor to perform expert alterations and repairs on outdoor clothing. The ideal candidate will have a strong background in tailoring and craftsmanship, along with a commitment to sustainability and customer service. Additional responsibilities include promoting product care and providing fitting consultations. This part-time position offers competitive hourly compensation and a chance to be part of a mission-driven team.

Benefits

RRSP/DPSP retirement plan

Paid Sick Time

Product discounts

Access to outdoor events

Qualifications

• Proficiency in tailoring and garment repair experience.
• Strong attention to detail and craftsmanship.
• Excellent communication skills and customer service.

Responsibilities

• Perform advanced alterations and repairs on outdoor apparel.
• Promote product care, repair, and sustainability.
• Collaborate with store teammates to deliver warm service.

Skills

Advanced tailoring

Sewing experience

Communication skills

Customer service skills

Attention to detail

Adaptability

Tools

Industrial sewing machines

Sergers

Job description

Location:Vancouver, BC - Broadway
Compensation:$20-$25 per hour (dependent on experience)
Part-Time

Do you find joy in craftsmanship?In making things last, fit perfectly, and feel personal?

At Fjällräven, our mission is to help people feel at home in nature. That means creating durable, repairable gear and helping others care for it, extending every product's life and story. As a Retail Tailor, you'll bring this mission to life through expert alterations, garment repairs, and thoughtful service that connects people to the gear they love. You'll also support on the sales floor as needed, welcoming guests and sharing our GUIDE service standards:educating, inspiring, and ensuring each person feels valued and prepared for their next adventure.

Come walk with us.

WHAT WE OFFER

Click here to learn more about Fjallraven benefits like:

• RRSP/DPSP retirement plan
• Paid Sick Time
• Product discounts and access to our outdoor events
• Sustainability focus

WHAT YOU'LL DO

As a Retail Tailor, you'll combine technical skill with sustainability-minded service:

Tailoring &Craftsmanship

• Perform advanced alterations and repairs on outdoor apparel, ensuring comfort, performance, and longevity
• Work with diverse materials including G-1000, wool, down, and leather
• Operate and maintain industrial sewing machines, sergers, and pressing equipment
• Provide fitting consultations and estimate alteration costs accurately
• Ensure precision, consistency, and care in every stitch, from hems and patches to full structural repairs

Sustainability & Guest Connection

• Promote product care, repair, and reuse as part of Fjällräven’s sustainability mission
• Educate guests on fabric performance, maintenance, and eco-initiatives like our Arctic Fox projects
• Collaborate with store teammates to deliver warm, knowledgeable service on and off the sales floor
• Support retail operations as needed, assisting guests with fit, product education, and transactions

WHAT YOU BRING

• Advanced tailoring, sewing, or garment repair experience
• Proficiency using industrial sewing machines and sergers
• Familiarity with technical and natural fibers
• Strong attention to detail and craftsmanship
• Excellent communication and customer service skills
• Adaptability to balance tailoring tasks with occasional floor support
• Commitment to teamwork, sustainability, and continuous learning

Preferred (but not required):

• Prior experience in retail or guest-facing environments
• Knowledge of outdoor apparel and performance gear

ABOUT US

Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We’re more than just a store; we’re a team of passionate outdoor enthusiasts dedicated to sharing knowledge, providing excellent service, and leading by example. Join us to make a difference while contributing to a mission-driven brand that cares about people and the planet.

✨INTERESTED?

Tell us what excites you about this opportunity, and how your craftsmanship and passion for the outdoors align withFjällräven’s mission.

To apply, please complete our brief online application. It’s the best way for us to get to see how you might contribute to our team. Apply today and help others feel at home in the outdoors!

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.