Part-time Receptionist, Health Services (3 positions available)

Algonquin College; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community college in Ontario is looking for part-time receptionists to provide efficient customer service in medical office settings. The role includes handling calls for appointments, assisting patient registration, and managing supply orders. Ideal candidates should have a diploma in Medical Office Administration, strong communication skills, and experience in a busy medical environment. Positions are available on-site at the Ottawa campus with a pay range of $25.92 to $30.01 hourly.

Qualifications

• Minimum of three (3) years’ experience in a high demand medical office setting.
• Ability to work flexible hours, if required.
• Experience creating Custom Forms in PS Suite is considered an asset.

Responsibilities

• Provide accessible, friendly and efficient customer service for students and staff.
• Assist with patient registration, consent process, and updating charts.
• Manage referrals and order supplies.
• Assist with statistics of department activity level and client satisfaction surveys.

Skills

Excellent oral communication skills

Strong computer skills

Ability to work under pressure

Experience with PS Suite

Familiarity with Electronic Medical Record software

Education

Minimum two (2) year diploma in Medical Office Administration

Tools

Adobe

Microsoft Suite

Outlook Email

Job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Position Details

Department: Health Services

Position Type: Part-Time Support

Salary Range: $25.92-$30.01 hourly

Scheduled Weekly Hours: 14.5

Anticipated Start Date: January 02, 2026

Length of Contract: n/a

Posting Closing Date: November 13, 2025

Posting Information: Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.

Job Description

The receptionist/clerk is the front-line position in providing accessible, friendly and efficient customer service for students and staff. This position is part of a team that is the first point of contact for all phone calls regarding booking appointments for medical care, relaying messages to nurses and doctors, requests for medical test results and reports, requests for copies of medical charts, requests for information, points of sale, updating demographics, corresponding with patients, etc. They also provide medical office assistance to the medical team by assisting patient registration and consent process, updating charts, faxing, managing referrals, ordering supplies, etc. In addition, the incumbent assists the department staff with statistics of department activity level and client satisfaction surveys.

Required Qualifications

• Minimum two (2) year diploma or equivalent – preferably in Medical Office Administration. Equivalent combination of relevant education and work experience may be accepted in place of formal education.
• Minimum of three (3) years’ experience in a “high demand” medical office setting is required.
• Must have excellent oral communication skills in order to communicate with clients/patients, physicians and other clinic staff.
• Must have strong computer skills with knowledge of Adobe, Microsoft Suite, and Outlook Email. Familiarity with Electronic Medical Record software such as PS Suite is preferred.
• Ability to work under pressure in a very busy office environment.
• Ability to work flexible hours, if required.
• Experience creating Custom Forms in PS Suite is considered an asset.
• Experience with Ocean technologies, by Cognizant MD, is considered an asset.

Vacancy is for three (3) positions: P05312, P05030, P21121

Anticipated Schedule:

• P05312: Monday and Friday, 8:30am – 4:45pm, 14.5 hrs/week
• P05030: Monday, Tuesday, Thursday, Friday, 8:30am – 3:00pm, 24 hrs/week
• P21121: Tuesday, Wednesday, Thursday, Friday, 10:15am – 4:45pm, 24hrs/week

* This position is paid at Payband D – Comparator

* This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus

Please note that current Algonquin College students are not eligible for this position.

This position is subject to the terms of the Part-time Support Staff Collective Agreement: 2021-24-PT-Support-Staff-CA_FINAL_EN-1.pdf algonquincollege.com

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at [e-mail]. While we thank all those who apply, only those to be interviewed will be contacted.