Part Time Optical Assistant - Queensgate

Bailey Nelson; Wellington North; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

World-class online learning platform

Glasses & contacts allowance

Supportive leadership team

Growth into full-time roles

Job summary

Bailey Nelson is seeking a Part Time Optical Assistant to join our Queensgate team, where you’ll help customers find their perfect frames and support their eyecare needs in a friendly, dynamic setting.

You’ll gain access to our world-class online learning platform, enjoy a glasses and contacts allowance, and benefit from a supportive leadership team with real opportunities to step up into full-time roles in the future.

Qualifications

• Experience in retail, hospitality, or similar with customer service.
• Keen to learn optical basics if no prior experience.
• Positivity, enthusiasm and a can-do attitude.
• Thrives in a dynamic, fast-paced environment.
• Strong time management and ability to deliver service.
• Sharp problem-solving and customer-focused mindset.
• Team player with good relationships.
• Flexible to work 20 hours across Sun, Mon, Thu late night, Fri.

Responsibilities

• As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

Skills

Customer-first mindset

Optical experience

Positive attitude

Time management

Problem-solving

Team player

Results-driven

Flexibility

Adaptable & reliable

Job description

Bailey Nelson is on the lookout for a Part Time Optical Assistant to join our Queensgate team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth
• Clear pathways to grow - with our growth plans, there are real opportunities to step up into full-time roles in the future!

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven -You love hitting goals through amazing service
• Flexibility - Requires availability to work 20 hours per week across Sunday, Monday, Thursday late night, and Friday
• Adaptable & reliable - We are looking for a highly reliable and adaptable team member who shows up consistently, thrives in a dynamic environment, and is eager to support the team during peak trading periods

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.