Part-Time On-Site Client Services Rep – Parking & Lockers

Algonquin College; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading educational institution in Ottawa is seeking a part-time Client Service Representative to provide customer service and sales support related to Parking services. The ideal candidate should have a year certificate in General Office Administration, as well as three years of front-line customer service experience. This role involves managing locker rentals, processing transactions, and assisting clients with inquiries. The position requires on-site work and offers a starting salary of $25.92 to $30.01 hourly.

Qualifications

• Minimum of three (3) years front-line customer service experience in a high-volume environment.
• Experience in Microsoft Word is required.
• Skills in dealing with difficult clients is an asset.

Responsibilities

• Provides customer service and sales support for parking services.
• Manages locker rentals and claims ensuring accuracy.
• Responds to incoming calls and directs them appropriately.
• Processes payments and reconciles daily transactions.
• Validates student information for identification cards.

Skills

Customer Service

Microsoft Word

Dealing with difficult clients

Education

One (1) year certificate in General Office Administration

Tools

GeneSIS

Job description

A leading educational institution in Ottawa is seeking a part-time Client Service Representative to provide customer service and sales support related to Parking services. The ideal candidate should have a year certificate in General Office Administration, as well as three years of front-line customer service experience. This role involves managing locker rentals, processing transactions, and assisting clients with inquiries. The position requires on-site work and offers a starting salary of $25.92 to $30.01 hourly.