Part Time Hitch Installer/Customer Service Representative

uhaul; Ottawa; On-site; CAD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Gym Reimbursement

Job summary

U-Haul is seeking a Hitch Service Technician in Ottawa, Ontario to provide expert towing solutions and outstanding customer service. The role involves explaining towing packages, installing the right tow package on customer vehicles, and supporting customers at our Moving and Storage Center.

Requirements include a valid driver’s license, basic wiring and hand/power tool experience, and a high school diploma or equivalent.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license with good driving record.
• Basic wiring and hand/power tool experience preferred.

Responsibilities

• Explain U-Haul's towing packages to customers and recommend the right option.
• Install the selected tow package on customer vehicles.
• Provide exceptional customer service and support at the location.
• Perform other duties as assigned and participate in U-Haul University training.

Skills

Customer service

Valid driver's license

Towing packages knowledge

Hand/power tool use

Education

High School Diploma or equivalent

Tools

Wiring

Hand tools

Power tools

Job description

Canada This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Compensation Range: $17.60 to $19.50 Hourly

Location:383 Coventry Rd, Ottawa, Ontario K1K 2C5 Canada

Do you enjoy working with your hands? Are you interested in learning valuable technical skills? U-Haul is seeking a hard-working, knowledgeable person for the position of Hitch Service Technician. Hitch Service Technicians work in U-Haul Moving and Storage Center lots to provide outstanding service to customers using their advanced technical expertise.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands‑on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U‑Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U‑Haul Offers Hitch Service Technicians:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter Program (EAP) Employee Assistance Program
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Hitch Service Technician Primary Responsibilities:

• Understand and explain U-Haul's variety of towing packages
• Recommend and install the right tow package on customer vehicles
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Requirements:

• Valid driver's license and the ability to maintain a good driving record
• Basic wiring and hand/power tool experience
• High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationery, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U‑Haul Holding Company, and its family of companies including U‑Haul International, Inc. ("U‑Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U‑Haul will not hire or re-hire individuals who use nicotine products. The states in which U‑Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U‑Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.