Part-Time Guest Experience Champion — Events & Rewards

Starlight Casino; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading gaming and entertainment provider in Edmonton is seeking a part-time guest whisperer to deliver exceptional customer service. In this role, you'll assist guests, manage inquiries, and contribute to various on-site events. The ideal candidate has strong communication skills and a proven customer service background. This opportunity provides a dynamic and fun work environment with potential for career growth.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Supportive and fun work environment

Family and friends discounts on travel, tech, and food

Development and training opportunities

Qualifications

• Minimum one year of experience in a related field.
• Proven high level of customer service.
• Intermediate knowledge of computer programs.

Responsibilities

• Meet, greet and assist guests, providing solutions for concerns.
• Provide information on events and promotions.
• Assist in implementing on-site events and promotions.

Skills

Customer service

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Mathematical skills

Ability to multitask

Positive demeanor

Job description

A leading gaming and entertainment provider in Edmonton is seeking a part-time guest whisperer to deliver exceptional customer service. In this role, you'll assist guests, manage inquiries, and contribute to various on-site events. The ideal candidate has strong communication skills and a proven customer service background. This opportunity provides a dynamic and fun work environment with potential for career growth.