Part-Time Driver - Calgary Branch

Encore Canada; Calgary; On-site; CAD 42,000 - 61,000; Full time

Job summary

Encore Canada seeks a reliable Driver to ensure timely delivery of goods to customer sites, review orders for accuracy, and handle loading/unloading using Encore owned vehicles. You will follow defined routes, maintain vehicle appearance, and document daily logs.

This role requires a valid Class 5 licence, clean driving record, and strong communication with clients and team. You will work in warehouse environments and may have irregular hours, including weekends and holidays.

Qualifications

• Valid Class 5 driver’s licence required.
• Minimum of 2 years driving experience.
• Clean driving record.
• Basic computer skills for dispatch/logging.
• Exceptional customer service skills.
• Knowledge of vehicle inspection and maintenance.
• Understanding of load security best practices.
• Proficient in using GPS and routing software.
• Ability to work long hours and shifts as needed.
• Strong communication with customers and colleagues.
• Team oriented with a proactive attitude.
• Experience with automated routing software is a plus.
• Smartphone proficiency for work updates.
• Represent the brand positively in all encounters.
• Ability to navigate heavy city traffic.

Responsibilities

• Drive Encore-owned, leased, or rented vehicles including large vans/box trucks.
• Maintain routes and schedules to meet customer expectations.
• Load and unload goods; ensure items are accounted for.
• Review orders for accuracy during delivery and pickup.
• Ensure cargo is secured to prevent damage.
• Follow traffic laws and adapt to weather/road conditions.
• Complete vehicle logs as required.

Skills

Class 5 license

2+ years driving

Clean driving record

Basic computer skills

Exceptional customer service

Vehicle inspection knowledge

Load securement knowledge

GPS routing proficiency

Long hours availability

Strong communication

Team oriented

Automated routing software

Smartphone usage

Brand ambassador

Maneuvering in heavy traffic

Tools

GPS systems

Job description

Position Overview

The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick‑up using Encore owned, leased, or rented trucks. This position reports to Manager, Warehouse.

Key Job Responsibilities

Driving, Delivery, and Pick‑up Asset

• Drive Encore owned, leased, or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26,001 lbs
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions
• Able to complete a manual and/or electronic log book, based on an assigned region

Customer Service

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs

Equipment Handling

• Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance

• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Job Qualifications

• A valid Class 5 driver's licence is a mandatory requirement for candidates applying for this role
• Minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• Ability to use and understand automated routing software
• General competencies skills in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high‑end audio visual equipment and electrical components. Working times may include irregular hours and on‑call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.