Part-Time CSR: Order-to-Cash Pro (Bilingual)

Sika AG; Greater Sudbury; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading construction company is looking for a part-time Customer Service Representative in Greater Sudbury. The CSR will manage the order to cash process, ensuring customer satisfaction through effective order management and communication. Candidates should have a DEC/College degree and at least 2 years of experience in Customer Service. Familiarity with SAP and Salesforce is a plus. The ability to communicate in both English and French is preferred.

Qualifications

• Minimum of 2 years experience in Customer Service.
• Must have excellent computer skills (Microsoft Office Suite).
• Fully bilingual (English and French) spoken and written.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage the order to cash process.
• Receive and process customer orders.
• Verify products, quantities, pricing, and shipping details.
• Provide product knowledge to customers.
• Ensure complete customer satisfaction.

Skills

Customer Service

Typing

Data Entry

Computer Skills

Basic Math

Windows

Cash Handling

Inventory Management

Education

DEC / College degree

Tools

SAP

Salesforce

Job description

A leading construction company is looking for a part-time Customer Service Representative in Greater Sudbury. The CSR will manage the order to cash process, ensuring customer satisfaction through effective order management and communication. Candidates should have a DEC/College degree and at least 2 years of experience in Customer Service. Familiarity with SAP and Salesforce is a plus. The ability to communicate in both English and French is preferred.