Part-Time Call Center Associate — Evening Shifts & Impact

COMMUNITY BLOOD CTR INC; Appleton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community-focused blood donation center in Appleton is seeking part-time Call Center Representatives to schedule lifesaving appointments. This flexible role requires strong communication skills and organizational abilities, where no experience is required. As vital team members, you will help ensure the success of blood drives and maintain high-quality customer service while working approximately 16-19 hours per week.

Benefits

Paid holidays

403(b) retirement savings plan with matching contributions

Employee Assistance Program

Discounted YMCA membership

Qualifications

• Professional and polite manner while making multiple calls.
• Previous experience in call center or appointment setting is a plus.
• Must maintain confidentiality of donor information.

Responsibilities

• Place outbound calls for scheduling donation appointments.
• Provide information on CBC’s programs and services.
• Achieve performance expectations for appointments scheduled.

Skills

Communication

Customer Service

Organizational Skills

Data Entry

Interpersonal Skills

Education

High School diploma or equivalent

Job description

A community-focused blood donation center in Appleton is seeking part-time Call Center Representatives to schedule lifesaving appointments. This flexible role requires strong communication skills and organizational abilities, where no experience is required. As vital team members, you will help ensure the success of blood drives and maintain high-quality customer service while working approximately 16-19 hours per week.