Part-Time Banking Experience Specialist (Digital Tools)

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate to provide exceptional service and support to clients in Scarborough. You will engage with customers, assist with banking needs, and leverage your technical skills to promote digital services. Ideal candidates will have proven customer service abilities and the eagerness to contribute to a team-oriented environment. A competitive compensation and benefits package are offered.

Benefits

Professional development opportunities

Collaborative team environment

Competitive compensation package

Qualifications

• Proven customer service skills through work or community involvement.
• Comfortable in simple sales situations.
• Ability to promote digital and self-service banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Assist clients with mobile banking applications.

Skills

Customer service skills

Sales skills

Technical skills

Communication skills

Job description

A leading bank in the Americas is seeking a Customer Experience Associate to provide exceptional service and support to clients in Scarborough. You will engage with customers, assist with banking needs, and leverage your technical skills to promote digital services. Ideal candidates will have proven customer service abilities and the eagerness to contribute to a team-oriented environment. A competitive compensation and benefits package are offered.