Part-Time Banking Concierge & Customer Advisor

BMO Financial Group; Richmond; On-site; CAD 34,000 - 48,000; Part time

Job summary

A prominent financial services provider in Metro Vancouver is seeking a part-time banking associate. The role involves delivering exceptional customer service, handling banking requests, and collaborating with colleagues to ensure customer satisfaction. Candidates must be flexible to work branch hours from Monday to Saturday and preferably fluent in English and Cantonese/Mandarin. This position requires strong interpersonal skills and offers potential for personal and professional development.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Discretionary bonuses

Qualifications

• No prior experience necessary.
• Projects a professional presence.
• Resourceful self-starter who is courageous in customer interactions.

Responsibilities

• Deliver exceptional customer service and identify customer needs.
• Support banking services requests including handling transactions.
• Engage customers in a needs-based conversation.

Skills

Fluency in English

Fluency in Cantonese/Mandarin

Strong interpersonal skills

Basic knowledge of specialized sales

Confident in using digital tools

Problem-solving ability

Education

Post-secondary degree or certification

Job description

A prominent financial services provider in Metro Vancouver is seeking a part-time banking associate. The role involves delivering exceptional customer service, handling banking requests, and collaborating with colleagues to ensure customer satisfaction. Candidates must be flexible to work branch hours from Monday to Saturday and preferably fluent in English and Cantonese/Mandarin. This position requires strong interpersonal skills and offers potential for personal and professional development.