Part-Time Assistant Store Manager- Fort Smith

Daily Thread; Fort Smith; On-site; CAD 40,000 - 50,000; Part time

Job summary

A retail company in Fort Smith is seeking an Assistant Store Manager to enhance sales and customer satisfaction. This role involves developing store strategies, managing operations, and coaching team members. Candidates should have prior retail management experience and strong sales and communication skills. The position offers sick day allowances, product discounts, wellness programs, and monthly bonuses.

Benefits

Sick Day allowance

Attractive Discounts

Employee Wellness programs

Monthly Bonus incentives

Qualifications

• Prior retail management experience required.
• Demonstrated ability in coaching and mentoring team members.
• Strong verbal and written communication skills needed.
• Ability to lift up to 40 pounds and use ladders or stairs.

Responsibilities

• Achieve personal and store sales goals.
• Implement effective sales strategies to enhance revenue.
• Collect and manage customer information proactively.
• Uphold high standards of visual merchandising.
• Ensure adherence to operational policies and procedures.

Skills

Sales focus

Coaching and mentoring

Customer interaction

Technology proficiency

Problem-solving

Tools

Retail POS systems

Microsoft Word

Microsoft Excel

Job description

Position Overview

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ will be scheduled for less than 32 hours per week, or as business needs change.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage customer information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company’s loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring a smooth and secure operation.

Qualifications / Experience

• Prior retail management experience.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Benefits

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.