Parent Support Worker

The Salvation Army; Ottawa; On-site; CAD 64,000; Full time

Job summary

A charitable organization in Ottawa is seeking a Parent Support Worker for the Brighter Futures Project. This role involves supporting young parents and managing caseloads while advocating for community resources. Candidates should possess a Bachelor's degree in Social Work and have a solid background in community services. This position offers a salary range of approximately $42,375 to $52,968.

Qualifications

• Minimum 3 years of experience working in community services.
• Minimum 2 years of relevant experience in counseling and program development.
• Knowledge of community resources.

Responsibilities

• Provide support to the Young Parent Program Director.
• Manage a caseload of parents focusing on various support areas.
• Advocate for pregnant youth and young parents in the community.

Skills

Written and Verbal Communication

Advanced English

Fluency in French

Education

Bachelor’s degree in Social Work or equivalent

Child and Youth Worker Diploma

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone's worth.
Stewardship: We responsibly manage the resources entrusted to us.

Job Information

Position Title: Parent Support Worker (Brighter Futures Project)

Division: Ontario

Ministry Unit/Dept: Bethany Hope Centre

Location: Ottawa, Ontario

Reporting To: Director of Young Parent Program

Job Family: Community Ministries Worker A

Pay Band: 4

Date Reviewed: [To be completed by Compensation Team]

Date Approved: [To be completed by Compensation Team]

Position Purpose Summary

The Brighter Futures project is funded by Public Health Agency of Canada in partnership with St. Mary's Home and this position has been designed to support the goals of this project.

Accountabilities

Responsibilities and Activities

Provide general support to the Young Parent Program Director

Parent Support

Provide participant case management and work with a caseload of parents in a wide range of areas with a focus on parenting, personal safety, personal development, child development, CAS support, legal support, matrix assessments, exit planning, and more. Act as case manager for internal referrals of BHC young parent participants (except where referral is required) Provide one-to-one support to vulnerable pregnant and parenting youth Provide short/medium term individual support and goal planning Provide crisis intervention, referrals and advocacy when required Deliver on the BF workplan by developing, adapting and facilitating groups related to parenting and personal development in an ongoing creative and community responsive manner Participate in ongoing evaluation and continuing improvement of programs and services as required by the BF project workplan Provide support in a manner which is informed and compatible with the trauma‑informed, attachment based and positive parenting philosophy of the Centre.

Community Involvement

Advocate for pregnant youth and young parents in the community as required Maintain knowledge of and liaise with relevant community resources Project a positive image of the BF project and of Bethany Hope Centre when advocating in the community, participating in outreach strategies, and serving on relevant community committees and teams

Administrative Responsibilities

Document all interactions with participants and other agencies in a timely manner as per policy Maintain appropriate documentation and records for Bethany Hope Centre and as required by The Brighter Futures project. Other general staff duties as required Complete relevant training and continuing education as required Attend and participate in staff meetings, case conferences, and other meetings at BHC or with BF as requested by the YPPD and or ED

ESSENTIAL SKILLS AND QUALIFICATICATIONS

• Written and Verbal Communication
• Advanced English - written, oral and comprehension required
• Fluency in French and any other language deemed an asset

Reporting

CRITICAL RELATIONSHIP MANAGEMENT

• Directly reports to Young Parent Program Director
• Works as a member of the case management team
• May supervise student or volunteer

Governance

Boards and Councils: None

Internal

• none

External

• none

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY

• Reports directly to: Young Parent Program Director
• Direct reports for this position: May supervise practicum student

FINANCIAL AND MATERIALS MANAGEMENT

• Helps to manage the Brighter Futures Budget.

WORKING CONDITIONS

• Typical working location is in an office.
• Travel requirements –10%

education and experience Qualifications

Education, Qualifications and Certifications:

• Completion of a Bachelor’s degree in Social Work, Child and Youth Worker Diploma; or the equivalent
• Alternative combinations of education and experience may be considered.
• Current criminal record check
• Certification in Circle of Security parenting program facilitation (preferred)

Experience and Skilled Knowledge Requirements

• Minimum 3 years of experience working in community services
• Minimum 2 years relevant experience in counseling, program development and facilitation, working with pregnant and parenting youth
• Proven knowledge of community resources
• Adaptability to deal with changing program needs
• Proven group development and evaluation skills
• Proven group leadership skills/experience
• High level of initiative and ability to work independently and as member of a team
• Excellent oral and written communication and interpersonal skills
• Must be able to demonstrate knowledge of relevant computer skills; must be comfortable with learning and using online recording and database
• Knowledge of Infant Mental Health, brain development, positive parenting, and attachment theory

• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities (examples provided below):

• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Compensation

The target hiring range for this position is $42,375.18 to $52,968.97 with a maximum of $63,562.77.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.