Pandora Store Manager- Pine Centre Mall

Pandora; Prince George; On-site; CAD 57,000 - 66,000; Full time

Job summary

A global jewelry brand in Canada seeks a passionate Store Manager to lead their team, engage with customers, and drive sales in an exciting retail environment. The ideal candidate is an experienced leader with a strong focus on customer experience and sales performance. Competitive compensation and benefits are offered, along with opportunities for professional growth.

Benefits

Robust compensation package

Medical, Dental, Vision benefits

Learning and development programs

Paid time off including vacation and holidays

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance environment.
• Excellent verbal and written communication skills.
• Ability to connect with people at all levels.

Responsibilities

• Manage and coach a team to drive sales.
• Engage with customers on the sales floor.
• Achieve commercial targets and KPIs.

Skills

Results-oriented leadership

Communication skills

Recruiting talent

Business acumen

Analytical thinking

Customer engagement

Tools

Microsoft Office 365 Suite

Retail point-of-sale systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

We welcome original thinking that can turn into positive impact in a heartbeat. We can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture and product, while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads and Sales Associates.

Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand and become extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Exceed commercial targets and key performance indicators (KPIs); set new records and achieve remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability and guiding them to achieve their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build a network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Managers, Sales Leads and Sales Associates.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• You can demonstrate you are a results‑orientated leader with at least 3‑5 years of experience as a Store Manager in a high‑performance selling environment.
• You have a sense of Care in your communication skills, both written and verbal.
• You know how to charm and captivate an audience, connecting with people at all levels of the organization.
• Your business acumen is sharp and your analytical thinking can deliver positive results.
• You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, and planning succession and internal mobility.
• You are knowledgeable in general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• You are at least 18 years or older and can provide proof of identity and eligibility to work.
• Dream and embrace adventure; a flexible work schedule that includes nights, weekends, and holidays is part of the excitement. This may require standing for extended periods, the ability to lift 50+ pounds and a timely arrival to work.

Our Benefits:

• We Dare! We offer a robust compensation package including base salary, bonuses and an RRSP program.
• We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, basic life and AD&D, anniversary gift cards and product discounts.
• We Dream! Pandora fosters growth and offers learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement and more.
• We Deliver! A PTO package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.

$57,200 – 65,780 commensurate with experience

About Pandora:

Pandora designs, manufactures and markets hand‑finished jewellery made from high‑quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED‑certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets Initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring a fair and equal opportunity to demonstrate competencies while removing potential biases and risks of discrimination. We encourage applicants to refrain from adding identity‑related elements such as a photo, marital status or age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our logistics center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.