Paint Associate

J.D. Irving, Limited; Truro; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company in Truro, Canada is seeking a Paint Associate. In this role, you will assist customers in selecting products while ensuring a high level of service. Responsibilities include driving sales, understanding customer needs, and resolving challenges efficiently. Ideal candidates should possess excellent communication skills, sales and customer service experience, and a strong attention to detail. Must be able to lift 55 lbs and work rotating shifts, including evenings and weekends.

Qualifications

• Excellent communication and ability to work as a team player.
• Demonstrated sales and customer service experience.
• Strong attention to detail for accurate order processing.
• Capability to lift up to 55 lbs comfortably.
• Flexibility to work rotating shifts, including days, evenings, and weekends.
• Willingness to learn and operate specific computer systems.

Responsibilities

• Engage customers and drive sales through suggestive selling.
• Understand customers' needs and direct them to suitable solutions.
• Keep updated on current sales and promotions.
• Initiate and direct confident customer interactions.
• Produce quotes and material lists while following up efficiently.
• Uphold high standards of safety and customer service.
• Resolve issues for customers promptly.
• Continuously learn about products and market conditions.

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Attention to detail

Ability to lift 55 lbs

Ability to work rotating shifts

Computer proficiency (D635)

Education

Grade 12 diploma or equivalent

Job description

As a PaintAssociate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions