PACS Administrator

The Hospital for Sick Children; Toronto; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Well-being program

Equity & inclusion

Job summary

The Hospital for Sick Children in Toronto seeks a PACS Administrator to manage day-to-day PACS/RIS operations within the radiology/DI environment. You will install, implement, and support PACS/RIS while collaborating with vendors to shape future releases.

You will train clinicians and staff on PACS/DIR applications, ensure efficient image workflow, and maintain data quality and imaging integration across departments.

Qualifications

• Degree in computer science or related healthcare/information systems preferred.
• PACS/RIS knowledge and experience required/preferred.
• Strong troubleshooting and communication skills.
• Ability to work with diverse teams and vendors.

Responsibilities

• Manage day-to-day production and support for PACS/RIS.
• Oversee installation, implementation, and operation of PACS/RIS.
• Train clinicians and staff on DIR applications and features.
• Coordinate with vendors for upgrades and testing to prevent production issues.
• Ensure image workflow, archiving, and prefetching are optimized.
• Liaise between radiology and other departments on imaging initiatives.

Skills

PACS/RIS

Networking

Training

Healthcare IT

Education

Computer Science degree

PACS Certification

Tools

DICOM standards

Job description

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

We are currently recruiting for a PACS Administrator to join our team! In this role you will be responsible for the management of day-to-day production and support for the PACS/RIS application. You will manage all activities related to the installation, implementation, and use of the PACS/RIS. You will work directly with users to understand current need and help predict needs as they relate to PACS/RIS and the effective operation of the department. Finally, in this role you will become a link to the respective vendor's marketing and development organizations in order to channel the hospital's needs to be incorporated in future software releases.

Here's What You'll Get To Do

• Provide exceptional technical knowledge, hardware configuration, support and solutions related to the application components of the PACS/RIS system and all other DI applications.
• Provide end user support as well as help to define the proper workflow for optimal use of the application.
• Conduct testing in collaboration with various vendors on new implementations and system upgrades in order to detect and prevent errors before the cut over to production.
• Participate in regular meetings with the PACS/RIS vendors to ensure that the hospital requirements are maintained.
• Conduct training of clinicians, residents, fellows and admin staff for DIR related applications in order to benefit from the latest changes and features.
• Provide front end support for DI-r/OCINET (Government initiative for sharing Digital imaging and reports within the Province).
• Coordinate team resources to best address workload and ensure day to day applications management.
• Provide the ongoing quality assurance of the PACS monitors (by making sure that all Diagnostic quality monitors are properly calibrated).
• Prepare reports for administration on all aspects of medical imaging operations as appropriate or directed.
• Responsible for day-to-day operation of PACS equipment including image workflow, archiving, auto-routing, and prefetching and other related activities.
• Works closely with unit operations managers to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling.
• Works closely with radiology's quality management personnel to identify and design future needs and efficient workflow processes, which include further integration into operations.
• Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavors.
• Performs other functions as required and/or assigned.

Here's What You'll Need

• Computer Science degree or a degree in related healthcare discipline or information systems discipline strongly preferred.
• PACS Certification is preferred.
• Keen understanding of diagnostic imaging and clinical digital imaging techniques.
• Previous PACS/RIS experience in other institutions as well as an understanding of the modality devices and the DICOM standards is an asset.
• Basic networking skills capable to help troubleshooting any potential network issues.
• Ability to prioritize.
• Must be able to work effectively with diverse groups of people.
• Excellent problem-solving skills, organizational skills and communication skills (both verbal and written).
• Accuracy and attention to detail is a must.
• Ability to work independently as well as part of a team.
• Ability to work well under pressure and on concurrent, multidisciplinary projects.
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion

Here's What You'll Love

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site

Employment Type

• Permanent, Full-Time- 1.00FTE
• Evening - overnight 12hrs

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.