Overnight Housing Support Specialist — Crisis & Housing Help

YMCA of the National Capital Region; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

A community service organization in Ottawa is seeking a Housing Support Worker to provide support and advocacy for individuals in need of housing. This role involves conducting assessments, maintaining client records, and collaborating with health agencies. Candidates should have experience in social services and be fluent in English. The position includes a competitive wage and benefits package, making it an excellent opportunity for those looking to make a difference in their community.

Benefits

Free YMCA gym membership

Discounted program fees

Access to Employee and Family Assistance Program

Health and Dental Insurance

Long-term Disability and Life Insurance

Retirement Fund pension plan

Up to 25 vacation days per year

Maternity leave benefits

Qualifications

• Minimum 2 years’ experience in Social Services, preferably 1 in Housing.
• Fluent in English, oral and written; other languages are an asset.
• Knowledge and sensitivity in dealing with individuals with homelessness, addiction, and mental health.

Responsibilities

• Provide information on eligibility for housing services.
• Conduct intake assessments and provide advocacy and support.
• Maintain reporting and operating standards.

Skills

Client service skills

Problem-solving skills

Crisis intervention

Knowledge of community resources

Proficiency in Microsoft Office Suite

Education

Post-secondary education in a related field

Job description

A community service organization in Ottawa is seeking a Housing Support Worker to provide support and advocacy for individuals in need of housing. This role involves conducting assessments, maintaining client records, and collaborating with health agencies. Candidates should have experience in social services and be fluent in English. The position includes a competitive wage and benefits package, making it an excellent opportunity for those looking to make a difference in their community.