Overnight Freight Associate 6 Month Contract Part Time - TORONTO YORKDALE

The Home Depot

Toronto

On-site

CAD 28,000 - 30,000

Full time

5 days ago

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Job summary

The Home Depot Canada is seeking Freight Team Associates to stock, organize the sales floor and assist customers with their projects. You may operate reach trucks, forklifts and order picker machines to move merchandise efficiently.

Responsibilities include packing orders, labeling items, and maintaining a safe, clean environment while providing excellent customer service during flexible shifts, including evenings and weekends.

Qualifications

Highschool diploma or equivalent required.
Customer service and retail experience asset.
Ability to operate reach trucks and forklifts is a plus.

Responsibilities

Stock shelves to maintain 100% in stock and organized sales floor.
Pack and prepare orders, label and place them in designated areas.
Follow safety procedures and loss prevention policies.

Skills

Interpersonal skills

Organizational skills

Action oriented

Communicates effectively

Customer focus

Drives results

Education

Highschool Diploma or Equivalent

Tools

Reach trucks

Forklifts

Order picker machines

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.

Key Responsibilities

Handling Merchandise

Stocking merchandise onto shelves to achieve 100% in stock.
Packing-out and packing-down merchandise as directed.
Merchandising new items and promotions.
Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
Maintaining and organizing overheads (E.G., striping overheads).
Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Ensure customers are able to move through the aisles easily and safely.
Follows all Safety and Loss Prevention Policies and Procedures.

Competencies

Action Oriented
Communicates Effectively
Customer Focus
Drives Results

Skills

Interpersonal skills
Organizational skills

Direct Manager/Direct Reports

Freight Team Supervisor

Travel Requirements

None

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions

Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Passing forklifts emit gas fumes.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education