Overnight Client Care Specialist — Vet Support

VCA Animal Hospitals; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A prominent veterinary service provider in Calgary is seeking a full-time Client Care Specialist to enhance the client and pet experience. The ideal candidate will have excellent customer service skills, organizational abilities, and a passion for animal care. Responsibilities include coordinating client interactions and ensuring a welcoming environment. Benefits include competitive wages, career development opportunities, and wellness programs.

Benefits

RRSP Employer 5% Match Program

Competitive wages and benefits

Annual uniform allowance

Employee Assistance Program

Generous personal pet care discounts

Referral Bonus Rewards

Qualifications

• Prior experience in customer service and administrative duties.
• Skilled in prioritizing needs and adaptable to change.
• Must be flexible with a rotation overnight schedule.

Responsibilities

• Strengthen the client-animal-veterinary bond through exceptional client service.
• Coordinate between clients and medical team members.
• Ensure clients and their pets feel welcomed and expertly cared for.

Skills

Customer service skills

Organizational skills

Attention to detail

Ability to learn medical terminology

Empathetic attitude

Education

Graduated from an accredited Veterinary Assistant program

Job description

A prominent veterinary service provider in Calgary is seeking a full-time Client Care Specialist to enhance the client and pet experience. The ideal candidate will have excellent customer service skills, organizational abilities, and a passion for animal care. Responsibilities include coordinating client interactions and ensuring a welcoming environment. Benefits include competitive wages, career development opportunities, and wellness programs.