Outside Sales Engineer

Ambient; Kelowna; On-site; CAD 70,000 - 135,000; Full time

Job summary

A leading HVAC company is seeking an Outside Sales Engineer to drive business growth in Canada. The role involves developing strong relationships with customers and contractors, providing technical support, and ensuring quality customer service. Candidates should have a degree in mechanical engineering, three years of sales experience in the HVAC industry, and strong communication skills. The position offers a competitive salary ranging from 70k to 135k CAD with commission opportunities and a comprehensive benefits package.

Benefits

Competitive compensation

Medical, dental, and vision insurance

401(k) retirement savings plan

Paid time off

Professional development opportunities

Qualifications

• Bachelor’s degree in mechanical engineering or equivalent experience.
• Three years experience in HVAC sales or marketing.
• Strong communication and problem-solving skills.

Responsibilities

• Build relationships with clients and contractors.
• Drive annual sales growth in the region.
• Provide technical support throughout the sales cycle.

Skills

Sales and marketing experience

Technical HVAC support

Customer relationship management

Organizational and communication skills

Problem-solving abilities

Microsoft Windows applications proficiency

Education

Bachelor’s degree in mechanical engineering

Additional 2 years experience in HVAC industry

Job description

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Job Description

As an Outside Sales Engineer, you will be responsible for driving business growth and building strong relationships with customers, contractors, and engineering firms in the Pacific Northwest. Utilizing your HVAC product knowledge and applications expertise, you will identify and develop new business opportunities, manage sales processes, and ensure quality customer support. This position plays a critical role in achieving annual sales targets while contributing to the long-term development of the region’s business.

Key Responsibilities

• Establish and maintain strong relationships with owners, engineers, contractors, and end-users.
• Identify and develop opportunities with new and existing customers using HVAC product knowledge and applications expertise.
• Drive annual sales growth and secure long-term business opportunities in the Northwest region.
• Provide technical expertise on system design, product selection, and specification writing.
• Prepare detailed sales proposals, estimates, and take-offs tailored to customer needs.
• Manage projects from the design phase through commissioning, ensuring quality and customer satisfaction.
• Facilitate smooth communication and workflow between branch office staff, customers, and partners.
• Process and analyze feasibility assessments and bid documents for potential projects.
• Maintain and expand your technical product knowledge to better serve customer needs.
• Deliver high standards of customer support throughout the sales cycle and beyond.

Education and Experience

• Bachelor’s degree in mechanical engineering
• Three years of experience direct selling, marketing, or designing HVAC products for mechanical contractors or design engineers.
• Three years of business development and relationship management within the HVAC industry.

Skills and Qualifications

• Three years’ experience in Sales and marketing, with the ability to strategically present HVAC equipment solutions to mechanical contractors and engineers, including mentoring quotations and presenting proposals.
• Three years’ technical experience in pre-sale and post-sale support for HVAC equipment from over 100 manufacturers.
• Three years’ experience utilizing customer relationship management skills, including anticipating and meeting customer needs effectively.
• Three years of experience using organizational and communication skills to manage jobs at various stages of development.
• Three years’ experience creatively and proactively utilizing problem-solving abilities to address application issues, delivery delays, billing discrepancies, and job site concerns.
• Five years’ experience and proficiency in Microsoft Windows applications for selection, pricing, quoting, submittals, ordering, expediting, and billing for HVAC projects, as well as effective communication with factories and customers.
• In lieu of a Bachelor’s degree in mechanical engineering, will accept an additional 2 years of experience as delineated above.

Pay Range

70k-135k CAD, 40% GP commission

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

• Competitive compensation with bonus opportunities tied to individual and company performance
• Medical, dental, and vision insurance
• Health savings account (HSA) and flexible spending account (FSA) options
• Life and disability insurance
• 401(k) retirement savings plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Employee assistance program (EAP)
• Professional development and training opportunities
• Tuition reimbursement program
• Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.