Outside Parts & Service Representative - Heavy Equipment - Material Handling (Cambridge)

Brandt; Cambridge; Sur place; CAD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Comprehensive benefits

Continuous learning opportunities

Advancement within a growing company

Pension and RRSP programs

Résumé du poste

Brandt is seeking an Outside Parts & Service Representative for our Cambridge Construction & Forestry location. This outside sales role focuses on promoting and selling Material Handling parts and service, and providing after-sales support to new and existing customers.

You will develop relationships, target new accounts, and help achieve revenue growth while delivering outstanding customer service. This position requires travel within the territory and a valid driver’s license.

Qualifications

• Exemplary customer service and communication skills.
• Knowledge of construction and forestry heavy equipment parts and industry.
• Able to manage time effectively and work independently or in a team.
• Willingness to travel within assigned territories; clean driver’s license.

Responsabilités

• Develop and maintain strong relationships with new and existing customers to increase sales and satisfaction.
• Assist Parts & Service departments to boost profitability and performance.
• Prospect and cold call new accounts; present promotions and programs.
• Implement yearly territory plan with customer targets to maximize sales.
• Visit customers in the Area of Responsibility, at least once per month.

Connaissances

Customer service

Communication

Knowledge of parts

Time management

Teamwork

Decision making

Travel ability

Independent work

Journeyman asset

Formation

Journeyman ticket/Red Seal in Parts or Service

Description du poste

Posting Details

• Posted on August 13, 2026
• Showing 1 location
• Customer-Product Support
• Full-Time
• Requisition #: OUTSI002642

Location

365 Industrial Rd
Cambridge, ON N3H5S1, CAN

Description

Brandt is currently seeking an Outside Parts & Service Representative for our Cambridge Construction & Forestry location.

This is an outside sales position responsible for promoting and selling Material Handling parts and service, as well as providing after sales support to new and existing customers.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction
• Assist the Parts & Service departments to increase profitability and performance
• Regularly prospect and cold call new accounts to discuss new promotions and programs
• Implement yearly territory plan including a customer target list to maximize sales potential
• Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month
• Keep customers current on new products and services
• Develop prospective customers with a goal of 2 per month
• Follow-up with customers on unit and machine performance
• Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required
• Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies
• Gather competitive product and pricing information and supply to management
• Participate in all required training and development opportunities
• Follow up on customer concerns and communicate effectively to the appropriate Management Team
• Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle
• Other duties as assigned

What We Look For

• Exemplary customer service skills
• Excellent communication skills
• Knowledge of construction & forestry heavy equipment parts, operations, and industry
• Demonstrates a positive and professional attitude towards internal and external situations
• Strong time management skills with the ability to meet tight deadlines
• Ability to work independently and as part of a team
• Strong decision-making skills
• Ability to work flexible hours
• Requires travel within assigned territories with the potential of returning home most nights
• 2 - 3 years previous of sales experience in a similar role, or in a Parts or Service Department
• Journeyman ticket/Red Seal in Parts or Service is considered an asset
• Valid Driver’s License and clean driver’s abstract will be required

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.