Outreach Coordinator (Contract)

Kaizen Lab Inc.; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

An environmental organization in Calgary seeks an Outreach Coordinator to promote the Sustainable Blue Economy Professional designation. This full-time role involves outreach, lead generation, and collaboration with team members. Required qualifications include post-secondary education and relevant experience in outreach or customer service. Exceptional communication skills are essential for success in this position.

Qualifications

• 1-3 years of experience in outreach or customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.

Responsibilities

• Make outbound calls to promote the SBEP designation.
• Follow up with existing leads.
• Generate new leads through outreach strategies.

Skills

Outreach experience

Customer service skills

Sales coordination

Strong communication skills

Organizational skills

Education

Post-secondary education in relevant field

Tools

CRM systems

LinkedIn

Job description

ECO Canada is the steward for the Canadian environmental workforce across all industries. From job creation and wage funding to training and labour market research – we champion the end-to-end career of an environmental professional. We work with the federal, provincial, and municipal governments in all Canadian regions to support economic growth and environmental stewardship as best practices.

When you work at ECO Canada, you are supporting the growth of an abundant environmental workforce. Along with competitive benefits and compensation, we provide the opportunity to work alongside a dynamic team that values collaboration, high performance, and, of course, celebrating our successes! We believe that rewarding, meaningful work should be part of every step of the career journey.

Role Overview

ECO Canada is seeking a detail-oriented and personable Outreach Coordinator to help promote the Sustainable Blue Economy Professional (SBEP) designation. The role focuses on following up with existing leads, conducting outreach to ocean-sector employers and workforce organizations, and encouraging professionals to apply for the designation. The coordinator will schedule virtual meetings, share program information, track outreach progress, and provide regular updates to the project team.

This role is a full-time contract position until December 15, 2025.

Responsibilities

• Make outbound calls to potential leads to promote and discuss the SBEP designation program on a daily basis.
• Follow up with existing leads, answering questions and guiding them through the application process.
• Proactively generate new leads through research, networking, and outreach strategies.
• Track and document all interactions and progress in the lead management system.
• Collaborate with the ECO Canada/Blue Economy team to align outreach efforts with the organization’s acquisition goals.
• Report regularly on progress, challenges, and successes.
• Meet or exceed weekly/monthly targets for lead outreach and new applications.

Experience

• Experience in outreach, customer service, and/or sales coordination.
• Exceptional organizational skills and high attention to detail.
• Strong telephone and email communications skills.
• Organized, self-motivated, and able to meet weekly targets.
• Able to measure success metrics and identify trends.

Qualifications and Education

• Post-secondary education in communications, marketing, business administration, environmental studies, or a related field (or equivalent experience).
• 1-3 years of experience in outreach, customer service, sales support, recruitment, or administrative coordination.
• Excellent communication and interpersonal skills, with confidence in phone and email outreach.
• Strong organizational and time-management abilities; able to track multiple contacts and follow-ups.
• Comfortable working independently and meeting outreach targets.
• Experience using LinkedIn and CRM systems (an asset).
• Knowledge or interest in the ocean sector work is an advantage but not required.

If you feel you are the perfect fit for the position and looking to join a company culture that is fun, flexible and defined by our collective drive for success, please apply now through our website. Applicants who do not include a cover letter will not be considered.

We thank all applicants; however, only those selected for an interview will be contacted. No phone calls please.

ECO Canada is dedicated to recruiting and retaining employees from diverse backgrounds. By recognizing and valuing a diverse workforce, we are committed to hiring practices that are fair and equitable. ECO Canada will always seek to hire the most qualified candidate for a position based on character, competency, compatibility, and commitment.

In the spirit of respect and truth, we honour and acknowledge Moh'kinsstis and the traditional Treaty 7 territory of the Blackfoot confederacy: Siksika, Kainai, Piikani as well as the Stoney Nakoda and Tsuut'ina nations. We acknowledge the members of the Métis community and specifically, the Métis Nation Region Three. Finally in the spirit of reconciliation and because we are all treaty people, we also acknowledge all Calgarians who make our homes in the traditional Treaty 7 territory of Southern Alberta.